{ "timestamp": "2026-09-09 02:37:08.8979", "level": "Error", "severity": "ERROR", "message": "Value cannot be null.\r\nParameter name: path4", "stackTrace": "System.ArgumentNullException: Value cannot be null.\r\nParameter name: path4\r\n   at System.IO.Path.Combine(String path1, String path2, String path3, String path4)\r\n   at IncidentReporter.API.Helpers.ExportTrainingCertificateHelper.ExportCertificate(TrainingCertificateDTO participant, String outputAbsoluteFilePath, Int32 orgId) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.API\\Helpers\\ExportTrainingCertificateHelper.cs:line 26\r\n   at IncidentReporter.API.Helpers.ExportTrainingCertificateHelper.ExportCertificatePDFAsByteArray(TrainingCertificateDTO participant, Int32 orgId, Int32 batchId, Int32 participantId) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.API\\Helpers\\ExportTrainingCertificateHelper.cs:line 117\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendNotificationToBatchParticipantsForCompletedStatus(String eventName, Int64 batchId) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 3552\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 538" }
{ "timestamp": "2026-09-09 02:37:08.9714", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 03:06:10.5699", "level": "Error", "severity": "ERROR", "message": "Value cannot be null.\r\nParameter name: path4", "stackTrace": "System.ArgumentNullException: Value cannot be null.\r\nParameter name: path4\r\n   at System.IO.Path.Combine(String path1, String path2, String path3, String path4)\r\n   at IncidentReporter.API.Helpers.ExportTrainingCertificateHelper.ExportCertificate(TrainingCertificateDTO participant, String outputAbsoluteFilePath, Int32 orgId) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.API\\Helpers\\ExportTrainingCertificateHelper.cs:line 26\r\n   at IncidentReporter.API.Helpers.ExportTrainingCertificateHelper.ExportCertificatePDFAsByteArray(TrainingCertificateDTO participant, Int32 orgId, Int32 batchId, Int32 participantId) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.API\\Helpers\\ExportTrainingCertificateHelper.cs:line 117\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendNotificationToBatchParticipantsForCompletedStatus(String eventName, Int64 batchId) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 3552\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 538" }
{ "timestamp": "2026-09-09 03:06:10.5801", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 06:36:51.2782", "level": "Error", "severity": "ERROR", "message": "Value cannot be null.\r\nParameter name: path4", "stackTrace": "System.ArgumentNullException: Value cannot be null.\r\nParameter name: path4\r\n   at System.IO.Path.Combine(String path1, String path2, String path3, String path4)\r\n   at IncidentReporter.API.Helpers.ExportTrainingCertificateHelper.ExportCertificate(TrainingCertificateDTO participant, String outputAbsoluteFilePath, Int32 orgId) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.API\\Helpers\\ExportTrainingCertificateHelper.cs:line 26\r\n   at IncidentReporter.API.Helpers.ExportTrainingCertificateHelper.ExportCertificatePDFAsByteArray(TrainingCertificateDTO participant, Int32 orgId, Int32 batchId, Int32 participantId) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.API\\Helpers\\ExportTrainingCertificateHelper.cs:line 117\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendNotificationToBatchParticipantsForCompletedStatus(String eventName, Int64 batchId) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 3552\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 538" }
{ "timestamp": "2026-09-09 06:36:51.3248", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 07:03:53.6248", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendNotificationToEitherReviewerOrApprover(String eventName, Int64 ptwId, Int64 orgId, String stringUserIds, String stringPrevStateUserIds, String stringReceieveAllPtwUserIds, String workPermitStatus, String jobType, String statusChangeUserDisplayName, String permitToWorkUId, String startDate, String statusChangedTime, String workLocation, String assignToUserDisplayName, String nextStatus, String siteName, String modeOfNotifications, String customStatusJson, String companyUsersEmails) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 4264\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 589" }
{ "timestamp": "2026-09-09 07:03:53.6248", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 07:20:33.2359", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendNotificationToEitherReviewerOrApprover(String eventName, Int64 ptwId, Int64 orgId, String stringUserIds, String stringPrevStateUserIds, String stringReceieveAllPtwUserIds, String workPermitStatus, String jobType, String statusChangeUserDisplayName, String permitToWorkUId, String startDate, String statusChangedTime, String workLocation, String assignToUserDisplayName, String nextStatus, String siteName, String modeOfNotifications, String customStatusJson, String companyUsersEmails) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 4264\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 589" }
{ "timestamp": "2026-09-09 07:20:33.2581", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:42.9888", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:43.0185", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:43.1240", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:43.1240", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:43.2492", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:43.2672", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:43.3327", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:43.3327", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:43.3327", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:43.3327", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:43.3327", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:43.3327", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:43.5802", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:43.5802", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:43.9464", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:43.9618", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:58.5142", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:58.5142", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:58.6394", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:58.6394", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:58.7498", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:58.7498", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:58.8167", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:58.8167", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:58.8167", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:58.8167", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:58.8167", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:58.8167", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:59.0463", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:59.0463", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:18:59.3755", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:18:59.3755", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:20:21.1735", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:20:21.1735", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:20:21.2960", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:20:21.2960", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:20:21.4231", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:20:21.4350", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:20:21.4926", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:20:21.4926", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:20:21.4926", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:20:21.4988", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:20:21.4988", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:20:21.4988", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:20:21.7504", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:20:21.7504", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:20:22.1079", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:20:22.1079", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:35:54.9197", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:35:54.9197", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:35:55.0468", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:35:55.0468", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:35:55.1702", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:35:55.1861", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:35:55.2375", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:35:55.2480", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:35:55.2480", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:35:55.2480", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:35:55.2480", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:35:55.2480", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:35:55.5032", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:35:55.5130", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:35:55.8875", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 09:35:55.9038", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:38:45.6710", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendNotificationToEitherReviewerOrApprover(String eventName, Int64 ptwId, Int64 orgId, String stringUserIds, String stringPrevStateUserIds, String stringReceieveAllPtwUserIds, String workPermitStatus, String jobType, String statusChangeUserDisplayName, String permitToWorkUId, String startDate, String statusChangedTime, String workLocation, String assignToUserDisplayName, String nextStatus, String siteName, String modeOfNotifications, String customStatusJson, String companyUsersEmails) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 4264\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 589" }
{ "timestamp": "2026-09-09 09:38:45.6808", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 09:44:19.7252", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendNotificationToEitherReviewerOrApprover(String eventName, Int64 ptwId, Int64 orgId, String stringUserIds, String stringPrevStateUserIds, String stringReceieveAllPtwUserIds, String workPermitStatus, String jobType, String statusChangeUserDisplayName, String permitToWorkUId, String startDate, String statusChangedTime, String workLocation, String assignToUserDisplayName, String nextStatus, String siteName, String modeOfNotifications, String customStatusJson, String companyUsersEmails) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 4264\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 589" }
{ "timestamp": "2026-09-09 09:44:19.7380", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 12:01:00.1057", "level": "Error", "severity": "ERROR", "message": "The remote server returned an error: (400) Bad Request.", "stackTrace": "System.Net.WebException: The remote server returned an error: (400) Bad Request.\r\n   at System.Net.HttpWebRequest.GetResponse()\r\n   at IncidentReporter.NotificationSender.Helpers.WhatsappHelper.SendOsmoXMessage(String apiBody) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\WhatsappHelper.cs:line 250" }
{ "timestamp": "2026-09-09 12:01:00.1057", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 12:03:45.4854", "level": "Error", "severity": "ERROR", "message": "Authentication to host '10.0.1.10' for user 'ir365_user' using method 'mysql_native_password' failed with message: Access denied for user 'ir365_user'@'10.0.1.12' (using password: NO)", "stackTrace": "MySql.Data.MySqlClient.MySqlException (0x80004005): Authentication to host '10.0.1.10' for user 'ir365_user' using method 'mysql_native_password' failed with message: Access denied for user 'ir365_user'@'10.0.1.12' (using password: NO) ---> MySql.Data.MySqlClient.MySqlException (0x80004005): Access denied for user 'ir365_user'@'10.0.1.12' (using password: NO)\r\n   at MySql.Data.MySqlClient.MySqlStream.ReadPacket()\r\n   at MySql.Data.MySqlClient.Authentication.MySqlAuthenticationPlugin.ReadPacket()\r\n   at MySql.Data.MySqlClient.NativeDriver.Open()\r\n   at MySql.Data.MySqlClient.Driver.Open()\r\n   at MySql.Data.MySqlClient.Driver.Create(MySqlConnectionStringBuilder settings)\r\n   at MySql.Data.MySqlClient.MySqlPool.CreateNewPooledConnection()\r\n   at MySql.Data.MySqlClient.MySqlPool.GetPooledConnection()\r\n   at MySql.Data.MySqlClient.MySqlPool.TryToGetDriver()\r\n   at MySql.Data.MySqlClient.MySqlPool.GetConnection()\r\n   at MySql.Data.MySqlClient.MySqlConnection.Open()\r\n   at IncidentReporter.DAL.Repositories.BaseRepo.OpenConnection() in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.DAL\\Repositories\\BaseRepo.cs:line 26\r\n   at IncidentReporter.DAL.Repositories.UsersRepo.GetAcmModuleIdsByEventName(String eventName) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.DAL\\Repositories\\UsersRepo.cs:line 14033\r\n   at IncidentReporter.NotificationSender.Helpers.AwsHelper.SendAppNotification(UserDeviceDBO userDevice, NotificationDBO notification, String organisationName, String conn, PushNotificationProperties notificationProperties) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\AwsHelper.cs:line 439" }
{ "timestamp": "2026-09-09 12:03:45.5045", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 12:06:01.2760", "level": "Error", "severity": "ERROR", "message": "Authentication to host '10.0.1.10' for user 'ir365_user' using method 'mysql_native_password' failed with message: Access denied for user 'ir365_user'@'10.0.1.12' (using password: NO)", "stackTrace": "MySql.Data.MySqlClient.MySqlException (0x80004005): Authentication to host '10.0.1.10' for user 'ir365_user' using method 'mysql_native_password' failed with message: Access denied for user 'ir365_user'@'10.0.1.12' (using password: NO) ---> MySql.Data.MySqlClient.MySqlException (0x80004005): Access denied for user 'ir365_user'@'10.0.1.12' (using password: NO)\r\n   at MySql.Data.MySqlClient.MySqlStream.ReadPacket()\r\n   at MySql.Data.MySqlClient.Authentication.MySqlAuthenticationPlugin.ReadPacket()\r\n   at MySql.Data.MySqlClient.NativeDriver.Open()\r\n   at MySql.Data.MySqlClient.Driver.Open()\r\n   at MySql.Data.MySqlClient.Driver.Create(MySqlConnectionStringBuilder settings)\r\n   at MySql.Data.MySqlClient.MySqlPool.CreateNewPooledConnection()\r\n   at MySql.Data.MySqlClient.MySqlPool.GetPooledConnection()\r\n   at MySql.Data.MySqlClient.MySqlPool.TryToGetDriver()\r\n   at MySql.Data.MySqlClient.MySqlPool.GetConnection()\r\n   at MySql.Data.MySqlClient.MySqlConnection.Open()\r\n   at IncidentReporter.DAL.Repositories.BaseRepo.OpenConnection() in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.DAL\\Repositories\\BaseRepo.cs:line 26\r\n   at IncidentReporter.DAL.Repositories.UsersRepo.GetAcmModuleIdsByEventName(String eventName) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.DAL\\Repositories\\UsersRepo.cs:line 14033\r\n   at IncidentReporter.NotificationSender.Helpers.AwsHelper.SendAppNotification(UserDeviceDBO userDevice, NotificationDBO notification, String organisationName, String conn, PushNotificationProperties notificationProperties) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\AwsHelper.cs:line 439" }
{ "timestamp": "2026-09-09 12:06:01.2760", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-09-09 13:27:31.3144", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-09 13:27:31.3144", "level": "Error", "severity": "ERROR" }