{ "timestamp": "2026-09-10 00:28:22.1764", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-09-10 00:28:22.1946", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-09-10 00:28:26.9455", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-09-10 00:28:26.9636", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-09-10 00:28:27.2388", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-09-10 00:28:27.2739", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-09-10 05:20:49.5791", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 05:20:49.5791", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSIGNED_TO_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"AssignedIncidentID\",\"Value\":79821},{\"Key\":\"AssignedToID\",\"Value\":11379}]}" }
{ "timestamp": "2026-09-10 05:20:49.8289", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 05:20:49.8289", "level": "Info", "severity": "INFO", "message": "### Started processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 05:20:49.8289", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationToAssignedId function for all types of assigned to notification #" }
{ "timestamp": "2026-09-10 05:20:49.9069", "level": "Debug", "severity": "DEBUG", "message": "Generating report." }
{ "timestamp": "2026-09-10 05:20:51.4085", "level": "Info", "severity": "INFO", "message": "Converted to byte file" }
{ "timestamp": "2026-09-10 05:20:51.4085", "level": "Debug", "severity": "DEBUG", "message": "PDF generation successfull" }
{ "timestamp": "2026-09-10 05:20:51.4189", "level": "Debug", "severity": "DEBUG", "message": "Stopped Assigned To SMS as Org Level setting is set to false " }
{ "timestamp": "2026-09-10 05:20:51.4189", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79821" }
{ "timestamp": "2026-09-10 05:20:51.4568", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000010190\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_assigned_to_whatsapp_template_v3\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Anni Giron\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/AMWD\/ART\/26\/00001\"},{\"type\":\"text\",\"text\":\"Admin Related tickets\"},{\"type\":\"text\",\"text\":\"Beach City\"},{\"type\":\"text\",\"text\":\"Admin Related Tickets\"},{\"type\":\"text\",\"text\":\"Sacherby Markham\"},{\"type\":\"text\",\"text\":\"American Woodmark Corporation\"},{\"type\":\"text\",\"text\":\"Open\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/152\/79821\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 05:20:51.5200", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 05:20:51.5200", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 05:20:51.5320", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 05:20:51.5481", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 05:20:51.5481", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 05:20:51.5481", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79821" }
{ "timestamp": "2026-09-10 05:20:51.5566", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 05:20:51.5566", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 05:20:51.5566", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8f76516b-eb0c-3a1d-8d9a-a20792fb2dbe" }
{ "timestamp": "2026-09-10 05:20:51.6525", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket T\/AMWD\/ART\/26\/00001\\\",\\\"body\\\":\\\"New ticket is assigned to you in the organisation American Woodmark Corporation\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"Admin Related Tickets\\\",\\\"incidentId\\\":79821,\\\"organisationId\\\":152,\\\"linkUrl\\\":\\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/152\/79821\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8f76516b-eb0c-3a1d-8d9a-a20792fb2dbe\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015248,\"created_on\":\"2026-09-10T05:20:51.647Z\",\"updated_on\":\"2026-09-10T05:20:51.647Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 05:20:51.6525", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 05:20:51.6525", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 05:20:51.6525", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 898." }
{ "timestamp": "2026-09-10 05:20:51.6525", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 18494." }
{ "timestamp": "2026-09-10 05:20:51.6724", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267217, UserId: 11379, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79821" }
{ "timestamp": "2026-09-10 05:20:51.6724", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 05:20:51.6724", "level": "Info", "severity": "INFO", "message": "### Ended processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 05:20:51.6724", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 05:38:53.6381", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 05:38:53.6381", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSIGNED_TO_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"AssignedIncidentID\",\"Value\":79822},{\"Key\":\"AssignedToID\",\"Value\":3579}]}" }
{ "timestamp": "2026-09-10 05:38:53.6551", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 05:38:53.6551", "level": "Info", "severity": "INFO", "message": "### Started processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 05:38:53.6551", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationToAssignedId function for all types of assigned to notification #" }
{ "timestamp": "2026-09-10 05:38:53.6700", "level": "Debug", "severity": "DEBUG", "message": "Generating report." }
{ "timestamp": "2026-09-10 05:38:54.4446", "level": "Info", "severity": "INFO", "message": "Converted to byte file" }
{ "timestamp": "2026-09-10 05:38:54.4446", "level": "Debug", "severity": "DEBUG", "message": "PDF generation successfull" }
{ "timestamp": "2026-09-10 05:38:54.4446", "level": "Info", "severity": "INFO", "message": "## Sending email to Adrianna Hurt, UserId : 3579 for assigned to notification ##" }
{ "timestamp": "2026-09-10 05:38:54.4446", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Email for IncidentId:79822" }
{ "timestamp": "2026-09-10 05:38:54.4446", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 05:38:54.4446", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-09-10 05:38:54.4446", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-09-10 05:38:54.4446", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-09-10 05:38:54.5123", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":44,\"data\":{\"from\":\"\\\"OQSHA\\\" <noreply@oqsha.com>\",\"to\":\"osm05627@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A Ticket T\/AMWD\/UCC\/26\/00001 is assigned to you related to 'Unsafe Condition'\",\"text\":null,\"html\":\"<html>\\n<head>\\n<\/head>\\n<body>\\n    Dear Adrianna Hurt,\\n    <br>\\n    <br>\\n    Ticket T\/AMWD\/UCC\/26\/00001 is assigned to you in the organisation: American Woodmark Corporation reported by Sacherby Markham\\n    <br>\\n    <br>\\n    Description: Unsafe condition\\n    <br>\\n    <br>\\n    Site: Beach City\\n    <br>\\n    <br>\\n    Category: Unsafe Condition\\n    <br>\\n    <br>\\n    Map Link: <a href = \\\"https:\/\/www.google.com\/maps\/place\/17.998669512,75.858504536\\\">Click here<\/a>\\n    <br>\\n    <br>\\n    You can view ticket details by clicking on the link below,\\n    <br>\\n    <a href = \\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/152\/79822\\\">Click to open<\/a>\\n    <br>\\n    <br>\\n    Regards,<br>\\n    <br \/>\\n    Oqsha Team\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":[{\"filename\":\"Ticket_T_AMWD_UCC_26_00001.pdf\",\"content\":\"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\"}]},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015251,\"created_on\":\"2026-09-10T05:38:54.514Z\",\"updated_on\":\"2026-09-10T05:38:54.514Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 05:38:54.5123", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-09-10 05:38:54.5123", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 05:38:54.5226", "level": "Debug", "severity": "DEBUG", "message": "Stopped Assigned To SMS as Org Level setting is set to false " }
{ "timestamp": "2026-09-10 05:38:54.5226", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79822" }
{ "timestamp": "2026-09-10 05:38:54.5226", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000007724\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_assigned_to_whatsapp_template_v3\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Adrianna Hurt\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/AMWD\/UCC\/26\/00001\"},{\"type\":\"text\",\"text\":\"Unsafe condition\"},{\"type\":\"text\",\"text\":\"Beach City\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sacherby Markham\"},{\"type\":\"text\",\"text\":\"American Woodmark Corporation\"},{\"type\":\"text\",\"text\":\"Open\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/152\/79822\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 05:38:54.6095", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 05:38:54.6095", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 05:38:54.6095", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 05:38:54.6202", "level": "Info", "severity": "INFO", "message": "### Ended processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 05:38:54.6202", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 05:38:54.6202", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 05:38:54.6202", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSIGNED_TO_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"AssignedIncidentID\",\"Value\":79822},{\"Key\":\"AssignedToID\",\"Value\":23552}]}" }
{ "timestamp": "2026-09-10 05:38:54.6202", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 05:38:54.6202", "level": "Info", "severity": "INFO", "message": "### Started processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 05:38:54.6202", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationToAssignedId function for all types of assigned to notification #" }
{ "timestamp": "2026-09-10 05:38:54.6621", "level": "Debug", "severity": "DEBUG", "message": "Generating report." }
{ "timestamp": "2026-09-10 05:38:55.2988", "level": "Info", "severity": "INFO", "message": "Converted to byte file" }
{ "timestamp": "2026-09-10 05:38:55.3010", "level": "Debug", "severity": "DEBUG", "message": "PDF generation successfull" }
{ "timestamp": "2026-09-10 05:38:55.3010", "level": "Debug", "severity": "DEBUG", "message": "Stopped Assigned To SMS as Org Level setting is set to false " }
{ "timestamp": "2026-09-10 05:38:55.3010", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79822" }
{ "timestamp": "2026-09-10 05:38:55.3010", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"915555557522\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_assigned_to_whatsapp_template_v3\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Aedathia Holston\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/AMWD\/UCC\/26\/00001\"},{\"type\":\"text\",\"text\":\"Unsafe condition\"},{\"type\":\"text\",\"text\":\"Beach City\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sacherby Markham\"},{\"type\":\"text\",\"text\":\"American Woodmark Corporation\"},{\"type\":\"text\",\"text\":\"Open\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/152\/79822\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 05:38:55.3603", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 05:38:55.3603", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 05:38:55.3603", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 05:38:55.3636", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 05:38:55.3636", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 05:38:55.3636", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79822" }
{ "timestamp": "2026-09-10 05:38:55.3636", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 05:38:55.3636", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 05:38:55.3636", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/20b1a804-f5d7-3b4f-a7f9-19b8ccfccf00" }
{ "timestamp": "2026-09-10 05:38:55.4217", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket T\/AMWD\/UCC\/26\/00001\\\",\\\"body\\\":\\\"New ticket is assigned to you in the organisation American Woodmark Corporation\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"Unsafe Condition\\\",\\\"incidentId\\\":79822,\\\"organisationId\\\":152,\\\"linkUrl\\\":\\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/152\/79822\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/20b1a804-f5d7-3b4f-a7f9-19b8ccfccf00\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015254,\"created_on\":\"2026-09-10T05:38:55.424Z\",\"updated_on\":\"2026-09-10T05:38:55.424Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 05:38:55.4217", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 05:38:55.4217", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 05:38:55.4217", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 893." }
{ "timestamp": "2026-09-10 05:38:55.4217", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 27168." }
{ "timestamp": "2026-09-10 05:38:55.4264", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267218, UserId: 23552, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79822" }
{ "timestamp": "2026-09-10 05:38:55.4264", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 05:38:55.4264", "level": "Info", "severity": "INFO", "message": "### Ended processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 05:38:55.4264", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 06:13:38.2052", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 06:13:38.2052", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountPush\",\"Value\":1},{\"Key\":\"CronCountEmail\",\"Value\":1},{\"Key\":\"CronCountWhatsapp\",\"Value\":1},{\"Key\":\"CronCountSMS\",\"Value\":0},{\"Key\":\"CallOut\",\"Value\":0},{\"Key\":\"IsImmediate\",\"Value\":\"Yes\"},{\"Key\":\"IncidentID1Push\",\"Value\":79823},{\"Key\":\"IncidentUID1Push\",\"Value\":\"T\/HUBG\/BDM\/26\/00001\"},{\"Key\":\"UserID1Push\",\"Value\":4806},{\"Key\":\"EscalateCronType1Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID1Push\",\"Value\":128152},{\"Key\":\"IncidentID1Email\",\"Value\":79823},{\"Key\":\"IncidentUID1Email\",\"Value\":\"T\/HUBG\/BDM\/26\/00001\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"4806\"},{\"Key\":\"attachmentCount1Email\",\"Value\":0},{\"Key\":\"EscalateCronID1Email\",\"Value\":128153},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":79823},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"T\/HUBG\/BDM\/26\/00001\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":4806},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":128154}]}" }
{ "timestamp": "2026-09-10 06:13:38.2220", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 06:13:38.2220", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 06:15:20.4744", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 06:15:20.4744", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountPush\",\"Value\":1},{\"Key\":\"CronCountEmail\",\"Value\":1},{\"Key\":\"CronCountWhatsapp\",\"Value\":1},{\"Key\":\"CronCountSMS\",\"Value\":0},{\"Key\":\"CallOut\",\"Value\":0},{\"Key\":\"IsImmediate\",\"Value\":\"Yes\"},{\"Key\":\"IncidentID1Push\",\"Value\":79824},{\"Key\":\"IncidentUID1Push\",\"Value\":\"T\/HUBG\/BDM\/26\/00002\"},{\"Key\":\"UserID1Push\",\"Value\":4806},{\"Key\":\"EscalateCronType1Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID1Push\",\"Value\":128155},{\"Key\":\"IncidentID1Email\",\"Value\":79824},{\"Key\":\"IncidentUID1Email\",\"Value\":\"T\/HUBG\/BDM\/26\/00002\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"4806\"},{\"Key\":\"attachmentCount1Email\",\"Value\":0},{\"Key\":\"EscalateCronID1Email\",\"Value\":128156},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":79824},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"T\/HUBG\/BDM\/26\/00002\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":4806},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":128157}]}" }
{ "timestamp": "2026-09-10 06:15:20.4744", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 06:15:20.4744", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 06:37:49.4342", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 06:37:49.4342", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountPush\",\"Value\":8},{\"Key\":\"CronCountEmail\",\"Value\":0},{\"Key\":\"CronCountWhatsapp\",\"Value\":8},{\"Key\":\"CronCountSMS\",\"Value\":0},{\"Key\":\"CallOut\",\"Value\":0},{\"Key\":\"IsImmediate\",\"Value\":\"Yes\"},{\"Key\":\"IncidentID1Push\",\"Value\":79826},{\"Key\":\"IncidentUID1Push\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID1Push\",\"Value\":1929},{\"Key\":\"EscalateCronType1Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID1Push\",\"Value\":128164},{\"Key\":\"IncidentID2Push\",\"Value\":79826},{\"Key\":\"IncidentUID2Push\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID2Push\",\"Value\":1783},{\"Key\":\"EscalateCronType2Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID2Push\",\"Value\":128165},{\"Key\":\"IncidentID3Push\",\"Value\":79826},{\"Key\":\"IncidentUID3Push\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID3Push\",\"Value\":1928},{\"Key\":\"EscalateCronType3Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID3Push\",\"Value\":128166},{\"Key\":\"IncidentID4Push\",\"Value\":79826},{\"Key\":\"IncidentUID4Push\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID4Push\",\"Value\":1922},{\"Key\":\"EscalateCronType4Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID4Push\",\"Value\":128167},{\"Key\":\"IncidentID5Push\",\"Value\":79826},{\"Key\":\"IncidentUID5Push\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID5Push\",\"Value\":1785},{\"Key\":\"EscalateCronType5Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID5Push\",\"Value\":128168},{\"Key\":\"IncidentID6Push\",\"Value\":79826},{\"Key\":\"IncidentUID6Push\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID6Push\",\"Value\":1782},{\"Key\":\"EscalateCronType6Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID6Push\",\"Value\":128169},{\"Key\":\"IncidentID7Push\",\"Value\":79826},{\"Key\":\"IncidentUID7Push\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID7Push\",\"Value\":1781},{\"Key\":\"EscalateCronType7Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID7Push\",\"Value\":128170},{\"Key\":\"IncidentID8Push\",\"Value\":79826},{\"Key\":\"IncidentUID8Push\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID8Push\",\"Value\":1779},{\"Key\":\"EscalateCronType8Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID8Push\",\"Value\":128171},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":79826},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":1929},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":128172},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":79826},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":1783},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":128173},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":79826},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":1928},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":128174},{\"Key\":\"IncidentID4Whatsapp\",\"Value\":79826},{\"Key\":\"IncidentUID4Whatsapp\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID4Whatsapp\",\"Value\":1922},{\"Key\":\"EscalateCronType4Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID4Whatsapp\",\"Value\":128175},{\"Key\":\"IncidentID5Whatsapp\",\"Value\":79826},{\"Key\":\"IncidentUID5Whatsapp\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID5Whatsapp\",\"Value\":1785},{\"Key\":\"EscalateCronType5Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID5Whatsapp\",\"Value\":128176},{\"Key\":\"IncidentID6Whatsapp\",\"Value\":79826},{\"Key\":\"IncidentUID6Whatsapp\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID6Whatsapp\",\"Value\":1782},{\"Key\":\"EscalateCronType6Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID6Whatsapp\",\"Value\":128177},{\"Key\":\"IncidentID7Whatsapp\",\"Value\":79826},{\"Key\":\"IncidentUID7Whatsapp\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID7Whatsapp\",\"Value\":1781},{\"Key\":\"EscalateCronType7Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID7Whatsapp\",\"Value\":128178},{\"Key\":\"IncidentID8Whatsapp\",\"Value\":79826},{\"Key\":\"IncidentUID8Whatsapp\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserID8Whatsapp\",\"Value\":1779},{\"Key\":\"EscalateCronType8Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID8Whatsapp\",\"Value\":128179}]}" }
{ "timestamp": "2026-09-10 06:37:49.4472", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 06:37:49.4472", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 06:37:49.8539", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 06:37:49.8539", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IsImmediate\",\"Value\":\"Yes\"},{\"Key\":\"CronCountEmail\",\"Value\":7},{\"Key\":\"IncidentID1Email\",\"Value\":79826},{\"Key\":\"IncidentUID1Email\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"1929, 1783\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":128180},{\"Key\":\"attachmentCount1Email\",\"Value\":1},{\"Key\":\"IncidentID2Email\",\"Value\":79826},{\"Key\":\"IncidentUID2Email\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"1928\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":128181},{\"Key\":\"attachmentCount2Email\",\"Value\":1},{\"Key\":\"IncidentID3Email\",\"Value\":79826},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"1922\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":128182},{\"Key\":\"attachmentCount3Email\",\"Value\":1},{\"Key\":\"IncidentID4Email\",\"Value\":79826},{\"Key\":\"IncidentUID4Email\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserIDs4Email\",\"Value\":\"1785\"},{\"Key\":\"EscalateCronID4Email\",\"Value\":128183},{\"Key\":\"attachmentCount4Email\",\"Value\":1},{\"Key\":\"IncidentID5Email\",\"Value\":79826},{\"Key\":\"IncidentUID5Email\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserIDs5Email\",\"Value\":\"1782\"},{\"Key\":\"EscalateCronID5Email\",\"Value\":128184},{\"Key\":\"attachmentCount5Email\",\"Value\":1},{\"Key\":\"IncidentID6Email\",\"Value\":79826},{\"Key\":\"IncidentUID6Email\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserIDs6Email\",\"Value\":\"1781\"},{\"Key\":\"EscalateCronID6Email\",\"Value\":128185},{\"Key\":\"attachmentCount6Email\",\"Value\":1},{\"Key\":\"IncidentID7Email\",\"Value\":79826},{\"Key\":\"IncidentUID7Email\",\"Value\":\"T\/BEAT\/FFF\/26\/00001\"},{\"Key\":\"UserIDs7Email\",\"Value\":\"1779\"},{\"Key\":\"EscalateCronID7Email\",\"Value\":128186},{\"Key\":\"attachmentCount7Email\",\"Value\":1}]}" }
{ "timestamp": "2026-09-10 06:37:49.8539", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 06:37:49.8539", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 06:38:11.2759", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 06:38:11.2759", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSIGNED_TO_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"AssignedIncidentID\",\"Value\":79826},{\"Key\":\"OrgId\",\"Value\":204},{\"Key\":\"AssignedToID\",\"Value\":1942}]}" }
{ "timestamp": "2026-09-10 06:38:11.2759", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 06:38:11.2759", "level": "Info", "severity": "INFO", "message": "### Started processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 06:38:11.2759", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationToAssignedId function for all types of assigned to notification #" }
{ "timestamp": "2026-09-10 06:38:11.3133", "level": "Debug", "severity": "DEBUG", "message": "Generating report." }
{ "timestamp": "2026-09-10 06:38:12.1833", "level": "Info", "severity": "INFO", "message": "Converted to byte file" }
{ "timestamp": "2026-09-10 06:38:12.1833", "level": "Debug", "severity": "DEBUG", "message": "PDF generation successfull" }
{ "timestamp": "2026-09-10 06:38:12.1833", "level": "Debug", "severity": "DEBUG", "message": "Stopped Assigned To SMS as Org Level setting is set to false " }
{ "timestamp": "2026-09-10 06:38:12.1833", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79826" }
{ "timestamp": "2026-09-10 06:38:12.1903", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000002239\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_assigned_to_whatsapp_template_v3\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Addisyn Papp\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FFF\/26\/00001\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"Fire\"},{\"type\":\"text\",\"text\":\"Addisyn Papp\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Open\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79826\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 06:38:12.2521", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 06:38:12.2521", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 06:38:12.2540", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 06:38:12.2540", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 06:38:12.2540", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 06:38:12.2540", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79826" }
{ "timestamp": "2026-09-10 06:38:12.2540", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 06:38:12.2540", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 06:38:12.2540", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/a0dfda5b-28b9-310e-b5dd-a829300426f7" }
{ "timestamp": "2026-09-10 06:38:12.3154", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket T\/BEAT\/FFF\/26\/00001\\\",\\\"body\\\":\\\"New ticket is assigned to you in the organisation Heartbeam Inc.\\\",\\\"image\\\":\\\"https:\/\/api.oqsha.in\/attachments\\\\\\\\204\\\\\\\\incidents\\\\\\\\images\\\\\\\\Media36_eefa8188-e045-4685-aae5-74e43e1bcaf7.jpeg\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"Fire\\\",\\\"incidentId\\\":79826,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79826\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/a0dfda5b-28b9-310e-b5dd-a829300426f7\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015307,\"created_on\":\"2026-09-10T06:38:12.318Z\",\"updated_on\":\"2026-09-10T06:38:12.318Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 06:38:12.3154", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 06:38:12.3154", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 06:38:12.3154", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 996." }
{ "timestamp": "2026-09-10 06:38:12.3154", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2793." }
{ "timestamp": "2026-09-10 06:38:12.3154", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267219, UserId: 1942, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79826" }
{ "timestamp": "2026-09-10 06:38:12.3154", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 06:38:12.3154", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 06:38:12.3154", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 06:38:12.3154", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79826" }
{ "timestamp": "2026-09-10 06:38:12.3154", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 06:38:12.3154", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 06:38:12.3154", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:us-west-2:505884080245:endpoint\/GCM\/OQSHA-Android\/65ae9aac-94dd-3c25-9aa9-63b288320db5" }
{ "timestamp": "2026-09-10 06:38:12.3752", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket T\/BEAT\/FFF\/26\/00001\\\",\\\"body\\\":\\\"New ticket is assigned to you in the organisation Heartbeam Inc.\\\",\\\"image\\\":\\\"https:\/\/api.oqsha.in\/attachments\\\\\\\\204\\\\\\\\incidents\\\\\\\\images\\\\\\\\Media36_eefa8188-e045-4685-aae5-74e43e1bcaf7.jpeg\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"Fire\\\",\\\"incidentId\\\":79826,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79826\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:us-west-2:505884080245:endpoint\/GCM\/OQSHA-Android\/65ae9aac-94dd-3c25-9aa9-63b288320db5\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015308,\"created_on\":\"2026-09-10T06:38:12.382Z\",\"updated_on\":\"2026-09-10T06:38:12.382Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 06:38:12.3752", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 06:38:12.3781", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 06:38:12.3781", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 984." }
{ "timestamp": "2026-09-10 06:38:12.3781", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 6946." }
{ "timestamp": "2026-09-10 06:38:12.3781", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 6946, UserId: 1942. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 06:38:12.3781", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 06:38:12.3781", "level": "Info", "severity": "INFO", "message": "### Ended processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 06:38:12.3781", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 06:38:12.3781", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 06:38:12.3781", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSIGNED_TO_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"AssignedIncidentID\",\"Value\":79826},{\"Key\":\"OrgId\",\"Value\":204},{\"Key\":\"AssignedToID\",\"Value\":11031}]}" }
{ "timestamp": "2026-09-10 06:38:12.3781", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 06:38:12.3781", "level": "Info", "severity": "INFO", "message": "### Started processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 06:38:12.3781", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationToAssignedId function for all types of assigned to notification #" }
{ "timestamp": "2026-09-10 06:38:12.4051", "level": "Debug", "severity": "DEBUG", "message": "Generating report." }
{ "timestamp": "2026-09-10 06:38:13.1027", "level": "Info", "severity": "INFO", "message": "Converted to byte file" }
{ "timestamp": "2026-09-10 06:38:13.1027", "level": "Debug", "severity": "DEBUG", "message": "PDF generation successfull" }
{ "timestamp": "2026-09-10 06:38:13.1027", "level": "Debug", "severity": "DEBUG", "message": "Stopped Assigned To SMS as Org Level setting is set to false " }
{ "timestamp": "2026-09-10 06:38:13.1027", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79826" }
{ "timestamp": "2026-09-10 06:38:13.1027", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000006895\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_assigned_to_whatsapp_template_v3\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Conway Alt\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FFF\/26\/00001\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"Fire\"},{\"type\":\"text\",\"text\":\"Addisyn Papp\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Open\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79826\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 06:38:13.1612", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 06:38:13.1612", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 06:38:13.1612", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 06:38:13.1612", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 06:38:13.1612", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 06:38:13.1612", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79826" }
{ "timestamp": "2026-09-10 06:38:13.1612", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 06:38:13.1612", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 06:38:13.1612", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/5e230537-4dc2-343f-8cb8-6ceb8df258a9" }
{ "timestamp": "2026-09-10 06:38:13.2193", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket T\/BEAT\/FFF\/26\/00001\\\",\\\"body\\\":\\\"New ticket is assigned to you in the organisation Heartbeam Inc.\\\",\\\"image\\\":\\\"https:\/\/api.oqsha.in\/attachments\\\\\\\\204\\\\\\\\incidents\\\\\\\\images\\\\\\\\Media36_eefa8188-e045-4685-aae5-74e43e1bcaf7.jpeg\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"Fire\\\",\\\"incidentId\\\":79826,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79826\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/5e230537-4dc2-343f-8cb8-6ceb8df258a9\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015310,\"created_on\":\"2026-09-10T06:38:13.227Z\",\"updated_on\":\"2026-09-10T06:38:13.227Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 06:38:13.2193", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 06:38:13.2241", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 06:38:13.2241", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 996." }
{ "timestamp": "2026-09-10 06:38:13.2241", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 16998." }
{ "timestamp": "2026-09-10 06:38:13.2241", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267220, UserId: 11031, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79826" }
{ "timestamp": "2026-09-10 06:38:13.2241", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 06:38:13.2241", "level": "Info", "severity": "INFO", "message": "### Ended processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 06:38:13.2241", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 06:38:13.2241", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 06:38:13.2241", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSIGNED_TO_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"AssignedIncidentID\",\"Value\":79826},{\"Key\":\"OrgId\",\"Value\":204},{\"Key\":\"AssignedToID\",\"Value\":2552}]}" }
{ "timestamp": "2026-09-10 06:38:13.2401", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 06:38:13.2401", "level": "Info", "severity": "INFO", "message": "### Started processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 06:38:13.2401", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationToAssignedId function for all types of assigned to notification #" }
{ "timestamp": "2026-09-10 06:38:13.2578", "level": "Debug", "severity": "DEBUG", "message": "Generating report." }
{ "timestamp": "2026-09-10 06:38:13.8840", "level": "Info", "severity": "INFO", "message": "Converted to byte file" }
{ "timestamp": "2026-09-10 06:38:13.8840", "level": "Debug", "severity": "DEBUG", "message": "PDF generation successfull" }
{ "timestamp": "2026-09-10 06:38:13.8840", "level": "Debug", "severity": "DEBUG", "message": "Stopped Assigned To SMS as Org Level setting is set to false " }
{ "timestamp": "2026-09-10 06:38:13.8840", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79826" }
{ "timestamp": "2026-09-10 06:38:13.8840", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000007000\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_assigned_to_whatsapp_template_v3\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Buster Pollak\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FFF\/26\/00001\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"Fire\"},{\"type\":\"text\",\"text\":\"Addisyn Papp\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Open\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79826\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 06:38:13.9368", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 06:38:13.9368", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 06:38:13.9368", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 06:38:13.9368", "level": "Info", "severity": "INFO", "message": "### Ended processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 06:38:13.9368", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 07:03:03.8332", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 07:03:03.8332", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSIGNED_TO_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"AssignedIncidentID\",\"Value\":79827},{\"Key\":\"AssignedToID\",\"Value\":2552}]}" }
{ "timestamp": "2026-09-10 07:03:03.8536", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 07:03:03.8536", "level": "Info", "severity": "INFO", "message": "### Started processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 07:03:03.8536", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationToAssignedId function for all types of assigned to notification #" }
{ "timestamp": "2026-09-10 07:03:03.8836", "level": "Debug", "severity": "DEBUG", "message": "Generating report." }
{ "timestamp": "2026-09-10 07:03:03.8836", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 07:03:03.8836", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountPush\",\"Value\":8},{\"Key\":\"CronCountEmail\",\"Value\":7},{\"Key\":\"CronCountWhatsapp\",\"Value\":8},{\"Key\":\"CronCountSMS\",\"Value\":0},{\"Key\":\"CallOut\",\"Value\":0},{\"Key\":\"IsImmediate\",\"Value\":\"Yes\"},{\"Key\":\"IncidentID1Push\",\"Value\":79827},{\"Key\":\"IncidentUID1Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID1Push\",\"Value\":1929},{\"Key\":\"EscalateCronType1Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID1Push\",\"Value\":128187},{\"Key\":\"IncidentID2Push\",\"Value\":79827},{\"Key\":\"IncidentUID2Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID2Push\",\"Value\":1783},{\"Key\":\"EscalateCronType2Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID2Push\",\"Value\":128188},{\"Key\":\"IncidentID3Push\",\"Value\":79827},{\"Key\":\"IncidentUID3Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID3Push\",\"Value\":1928},{\"Key\":\"EscalateCronType3Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID3Push\",\"Value\":128189},{\"Key\":\"IncidentID4Push\",\"Value\":79827},{\"Key\":\"IncidentUID4Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID4Push\",\"Value\":1922},{\"Key\":\"EscalateCronType4Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID4Push\",\"Value\":128190},{\"Key\":\"IncidentID5Push\",\"Value\":79827},{\"Key\":\"IncidentUID5Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID5Push\",\"Value\":1785},{\"Key\":\"EscalateCronType5Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID5Push\",\"Value\":128191},{\"Key\":\"IncidentID6Push\",\"Value\":79827},{\"Key\":\"IncidentUID6Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID6Push\",\"Value\":1782},{\"Key\":\"EscalateCronType6Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID6Push\",\"Value\":128192},{\"Key\":\"IncidentID7Push\",\"Value\":79827},{\"Key\":\"IncidentUID7Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID7Push\",\"Value\":1781},{\"Key\":\"EscalateCronType7Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID7Push\",\"Value\":128193},{\"Key\":\"IncidentID8Push\",\"Value\":79827},{\"Key\":\"IncidentUID8Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID8Push\",\"Value\":1779},{\"Key\":\"EscalateCronType8Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID8Push\",\"Value\":128194},{\"Key\":\"IncidentID1Email\",\"Value\":79827},{\"Key\":\"IncidentUID1Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"1929, 1783\"},{\"Key\":\"attachmentCount1Email\",\"Value\":0},{\"Key\":\"EscalateCronID1Email\",\"Value\":128195},{\"Key\":\"IncidentID2Email\",\"Value\":79827},{\"Key\":\"IncidentUID2Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"1928\"},{\"Key\":\"attachmentCount2Email\",\"Value\":0},{\"Key\":\"EscalateCronID2Email\",\"Value\":128196},{\"Key\":\"IncidentID3Email\",\"Value\":79827},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"1922\"},{\"Key\":\"attachmentCount3Email\",\"Value\":0},{\"Key\":\"EscalateCronID3Email\",\"Value\":128197},{\"Key\":\"IncidentID4Email\",\"Value\":79827},{\"Key\":\"IncidentUID4Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserIDs4Email\",\"Value\":\"1785\"},{\"Key\":\"attachmentCount4Email\",\"Value\":0},{\"Key\":\"EscalateCronID4Email\",\"Value\":128198},{\"Key\":\"IncidentID5Email\",\"Value\":79827},{\"Key\":\"IncidentUID5Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserIDs5Email\",\"Value\":\"1782\"},{\"Key\":\"attachmentCount5Email\",\"Value\":0},{\"Key\":\"EscalateCronID5Email\",\"Value\":128199},{\"Key\":\"IncidentID6Email\",\"Value\":79827},{\"Key\":\"IncidentUID6Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserIDs6Email\",\"Value\":\"1781\"},{\"Key\":\"attachmentCount6Email\",\"Value\":0},{\"Key\":\"EscalateCronID6Email\",\"Value\":128200},{\"Key\":\"IncidentID7Email\",\"Value\":79827},{\"Key\":\"IncidentUID7Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserIDs7Email\",\"Value\":\"1779\"},{\"Key\":\"attachmentCount7Email\",\"Value\":0},{\"Key\":\"EscalateCronID7Email\",\"Value\":128201},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":79827},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":1929},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":128202},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":79827},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":1783},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":128203},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":79827},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":1928},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":128204},{\"Key\":\"IncidentID4Whatsapp\",\"Value\":79827},{\"Key\":\"IncidentUID4Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID4Whatsapp\",\"Value\":1922},{\"Key\":\"EscalateCronType4Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID4Whatsapp\",\"Value\":128205},{\"Key\":\"IncidentID5Whatsapp\",\"Value\":79827},{\"Key\":\"IncidentUID5Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID5Whatsapp\",\"Value\":1785},{\"Key\":\"EscalateCronType5Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID5Whatsapp\",\"Value\":128206},{\"Key\":\"IncidentID6Whatsapp\",\"Value\":79827},{\"Key\":\"IncidentUID6Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID6Whatsapp\",\"Value\":1782},{\"Key\":\"EscalateCronType6Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID6Whatsapp\",\"Value\":128207},{\"Key\":\"IncidentID7Whatsapp\",\"Value\":79827},{\"Key\":\"IncidentUID7Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID7Whatsapp\",\"Value\":1781},{\"Key\":\"EscalateCronType7Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID7Whatsapp\",\"Value\":128208},{\"Key\":\"IncidentID8Whatsapp\",\"Value\":79827},{\"Key\":\"IncidentUID8Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00001\"},{\"Key\":\"UserID8Whatsapp\",\"Value\":1779},{\"Key\":\"EscalateCronType8Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID8Whatsapp\",\"Value\":128209}]}" }
{ "timestamp": "2026-09-10 07:03:03.8836", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 07:03:03.8836", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 07:03:04.6523", "level": "Info", "severity": "INFO", "message": "Converted to byte file" }
{ "timestamp": "2026-09-10 07:03:04.6523", "level": "Debug", "severity": "DEBUG", "message": "PDF generation successfull" }
{ "timestamp": "2026-09-10 07:03:04.6523", "level": "Debug", "severity": "DEBUG", "message": "Stopped Assigned To SMS as Org Level setting is set to false " }
{ "timestamp": "2026-09-10 07:03:04.6523", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:03:04.6523", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000007000\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_assigned_to_whatsapp_template_v3\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Buster Pollak\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Open\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:03:04.7157", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:03:04.7157", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:03:04.7157", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:03:04.7157", "level": "Info", "severity": "INFO", "message": "### Ended processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 07:03:04.7157", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 07:18:15.4066", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 07:18:15.4066", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"UPDATE_INCIDENT_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":79827},{\"Key\":\"OrgId\",\"Value\":204},{\"Key\":\"IncidentHistoryId\",\"Value\":118465},{\"Key\":\"IsTicketAssigned\",\"Value\":false}]}" }
{ "timestamp": "2026-09-10 07:18:15.4202", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 07:18:15.4202", "level": "Info", "severity": "INFO", "message": "### Started processing for Update incident Event ###" }
{ "timestamp": "2026-09-10 07:18:15.4202", "level": "Info", "severity": "INFO", "message": "# Calling  SendNotification function for  all types of notification #" }
{ "timestamp": "2026-09-10 07:18:15.4677", "level": "Debug", "severity": "DEBUG", "message": "Sending Email for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:15.4677", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:18:15.4677", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-09-10 07:18:15.4677", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-09-10 07:18:15.4677", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-09-10 07:18:15.5259", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":44,\"data\":{\"from\":\"\\\"OQSHA\\\" <noreply@oqsha.com>\",\"to\":\"CIs_Admin@oqsha.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Ticket T\/BEAT\/FAA\/26\/00001 has been updated\",\"text\":null,\"html\":\"<html>\\n<head>\\n    <style>\\n        body {\\n            font-family: Arial, sans-serif;\\n            color: #333333;\\n        }\\n\\n        .content {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-details {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-detail-point {\\n            margin: 0 0 10px 0;\\n        }\\n\\n        a {\\n            color: #007BFF;\\n            text-decoration: none;\\n            font-weight: bold;\\n        }\\n\\n        .button-container {\\n            margin-top: 20px;\\n        }\\n\\n        .open-button {\\n            display: inline-block;\\n            padding: 10px 16px;\\n            background-color: #007BFF;\\n            color: white;\\n            text-decoration: none;\\n            border-radius: 4px;\\n            font-weight: bold;\\n        }\\n\\n        .footer {\\n            margin-top: 30px;\\n        }\\n    <\/style>\\n<\/head>\\n<body>\\n    <p>Dear Randal Jessup,<\/p>\\n\\n    <div class=\\\"content\\\">\\n        <p>The ticket <strong>T\/BEAT\/FAA\/26\/00001<\/strong> reported by <strong>Randal Jessup<\/strong> in organisation: <strong>Heartbeam Inc.<\/strong> has been updated.<\/p>\\n\\n        <div class=\\\"ticket-details\\\">\\n            <div class=\\\"ticket-detail-point\\\"><strong>Description:<\/strong> gdbdbf<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Site:<\/strong> Robertsdale<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Category:<\/strong> First Aid<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Ticket Time:<\/strong> 10-Sep-2026 12:33:03 PM<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Reported By:<\/strong> Randal Jessup<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Mobile Number:<\/strong> +918888888882<\/div>\\n            <div class=\\\"ticket-detail-point\\\">Checklist:<ul><li>Description - gdbdbf<\/li><\/ul><\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Location:<\/strong> <a href = \\\"https:\/\/www.google.com\/maps\/place\/0.000000000,0.000000000\\\">Click here<\/a><\/div>\\n        <\/div>\\n\\n        <p><strong>The following changes are made to the ticket:<\/strong><\/p>\\n        <p>Ticket status updated to Resolved.<br\/>Comments are added as: resolving.<\/p>\\n\\n        <div class=\\\"button-container\\\">\\n            <a href = \\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\\\">Click to open<\/a>\\n        <\/div>\\n    <\/div>\\n\\n    <div class=\\\"footer\\\">\\n        <p>\\n            Regards,<br>\\n            <br \/>\\n            Oqsha Team\\n            <br>\\n            -----------------------------------------------\\n            <br>\\n            OQSHA - Powered by Osmosys\\n        <\/p>\\n    <\/div>\\n<\/body>\\n<\/html>\",\"attachments\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015349,\"delivery_status\":1,\"created_on\":\"2026-09-10T07:18:15.527Z\",\"updated_on\":\"2026-09-10T07:18:15.527Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:15.5259", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:15.5259", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:15.5259", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:15.5259", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Resolved., Comments are added as resolving\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Resolved\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:18:15.6190", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:18:15.6190", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:18:15.6190", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:18:15.6190", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:15.6190", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000007000\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Buster Pollak\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Resolved., Comments are added as resolving\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Resolved\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:18:15.6799", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:18:15.6799", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:15.6799", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000007000\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Buster Pollak\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Resolved., Comments are added as resolving\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Resolved\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:18:15.7391", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:18:15.7391", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:18:15.7500", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #" }
{ "timestamp": "2026-09-10 07:18:15.7651", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:18:15.7651", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:18:15.7651", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:15.7651", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:15.7651", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:15.7651", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:15.7651", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:15.7651", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/1ed0574f-f394-38d4-b33c-1065f3e9da1e" }
{ "timestamp": "2026-09-10 07:18:15.8173", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/1ed0574f-f394-38d4-b33c-1065f3e9da1e\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015353,\"created_on\":\"2026-09-10T07:18:15.819Z\",\"updated_on\":\"2026-09-10T07:18:15.819Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:15.8173", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:15.8173", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:15.8173", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:15.8173", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 18903." }
{ "timestamp": "2026-09-10 07:18:15.8232", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267221, UserId: 1928, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:18:15.8232", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:15.8232", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:18:15.8232", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:18:15.8232", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:18:15.8372", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:18:15.8372", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:15.8372", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000005109\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kathaleen Hoopes\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Resolved., Comments are added as resolving\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Resolved\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:18:15.8970", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:18:15.9064", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:18:15.9064", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:18:15.9064", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:15.9064", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:15.9064", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:15.9145", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:15.9145", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:15.9145", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/80f2e057-c1c4-33ff-ab71-96a94157f825" }
{ "timestamp": "2026-09-10 07:18:15.9653", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/80f2e057-c1c4-33ff-ab71-96a94157f825\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015355,\"created_on\":\"2026-09-10T07:18:15.967Z\",\"updated_on\":\"2026-09-10T07:18:15.967Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:15.9653", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:15.9653", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:15.9653", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:15.9653", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2596." }
{ "timestamp": "2026-09-10 07:18:15.9653", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267222, UserId: 1922, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:18:15.9653", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:15.9653", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:18:15.9653", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:18:15.9653", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:18:15.9653", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:18:15.9653", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:15.9653", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000009155\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Giselle Skelton\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Resolved., Comments are added as resolving\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Resolved\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:18:16.0325", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:18:16.0325", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:18:16.0325", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:18:16.0325", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:16.0325", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:16.0325", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.0325", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:16.0397", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:16.0397", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/51b263a2-751d-3f27-9fe4-a6d058409422" }
{ "timestamp": "2026-09-10 07:18:16.0912", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/51b263a2-751d-3f27-9fe4-a6d058409422\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015357,\"created_on\":\"2026-09-10T07:18:16.092Z\",\"updated_on\":\"2026-09-10T07:18:16.092Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:16.0912", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:16.0912", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:16.0912", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:16.0912", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 17143." }
{ "timestamp": "2026-09-10 07:18:16.0912", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267223, UserId: 1785, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:18:16.0912", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:16.1054", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:18:16.1054", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:18:16.1054", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:18:16.1054", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:18:16.1194", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.1194", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000001657\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Karla Mcclintock\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Resolved., Comments are added as resolving\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Resolved\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:18:16.1693", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:18:16.1693", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:18:16.1693", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:18:16.1832", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:16.1832", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:16.1832", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.1832", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:16.1832", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:16.1832", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/056dd5a1-1c27-3e4d-9114-c7300dcd4445" }
{ "timestamp": "2026-09-10 07:18:16.2334", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/056dd5a1-1c27-3e4d-9114-c7300dcd4445\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015359,\"created_on\":\"2026-09-10T07:18:16.235Z\",\"updated_on\":\"2026-09-10T07:18:16.235Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:16.2334", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:16.2334", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:16.2334", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:16.2334", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2589." }
{ "timestamp": "2026-09-10 07:18:16.2334", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267224, UserId: 1782, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:18:16.2334", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:16.2454", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:18:16.2454", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:18:16.2454", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:18:16.2454", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:18:16.2454", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.2454", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000009853\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Areli Shrum\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Resolved., Comments are added as resolving\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Resolved\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:18:16.3032", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:18:16.3140", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:18:16.3140", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:18:16.3140", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:18:16.3140", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:18:16.3215", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:18:16.3215", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:18:16.3215", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:18:16.3215", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:18:16.3215", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:18:16.3215", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:18:16.3215", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:18:16.3215", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:18:16.3215", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:18:16.3215", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:18:16.3215", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:16.3215", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:16.3215", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.3369", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:16.3369", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:16.3369", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd147add-559f-39a0-aa42-2a122117d365" }
{ "timestamp": "2026-09-10 07:18:16.3849", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd147add-559f-39a0-aa42-2a122117d365\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015361,\"created_on\":\"2026-09-10T07:18:16.388Z\",\"updated_on\":\"2026-09-10T07:18:16.388Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:16.3849", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:16.3849", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:16.3849", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:16.3849", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2568." }
{ "timestamp": "2026-09-10 07:18:16.3849", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267225, UserId: 1929, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:18:16.3849", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:16.3849", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:16.3849", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:16.3849", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.3849", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:16.3849", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:16.3849", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/22f1e197-ee6f-3ada-874b-b733f95c9f23" }
{ "timestamp": "2026-09-10 07:18:16.4450", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/22f1e197-ee6f-3ada-874b-b733f95c9f23\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015362,\"created_on\":\"2026-09-10T07:18:16.447Z\",\"updated_on\":\"2026-09-10T07:18:16.447Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:16.4450", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:16.4450", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:16.4450", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:16.4450", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 6256." }
{ "timestamp": "2026-09-10 07:18:16.4450", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 6256, UserId: 1929. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:18:16.4450", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:16.4450", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:16.4450", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:16.4450", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.4450", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:16.4450", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:16.4450", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/f3e2e940-ac5f-343e-9c85-fc9a2a9d655f" }
{ "timestamp": "2026-09-10 07:18:16.4986", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/f3e2e940-ac5f-343e-9c85-fc9a2a9d655f\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015363,\"created_on\":\"2026-09-10T07:18:16.501Z\",\"updated_on\":\"2026-09-10T07:18:16.501Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:16.4986", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:16.4986", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:16.4986", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:16.4986", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 16977." }
{ "timestamp": "2026-09-10 07:18:16.4986", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 16977, UserId: 1929. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:18:16.4986", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:16.5087", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.5087", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000006478\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Jacqui Skelton\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Resolved., Comments are added as resolving\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Resolved\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:18:16.5610", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:18:16.5758", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:18:16.5758", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:18:16.5758", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:16.5758", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:16.5758", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.5758", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:16.5861", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:16.5861", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/b0093205-7b0a-3ffc-a18f-0554136bb760" }
{ "timestamp": "2026-09-10 07:18:16.6367", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/b0093205-7b0a-3ffc-a18f-0554136bb760\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015365,\"created_on\":\"2026-09-10T07:18:16.638Z\",\"updated_on\":\"2026-09-10T07:18:16.638Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:16.6367", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:16.6367", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:16.6367", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:16.6367", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2328." }
{ "timestamp": "2026-09-10 07:18:16.6367", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267226, UserId: 1781, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:18:16.6489", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:16.6489", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:16.6489", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:16.6489", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.6489", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:16.6489", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:16.6489", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/9cef82ec-ee40-3b87-8215-1f0ad7165ff7" }
{ "timestamp": "2026-09-10 07:18:16.7101", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/9cef82ec-ee40-3b87-8215-1f0ad7165ff7\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015366,\"created_on\":\"2026-09-10T07:18:16.716Z\",\"updated_on\":\"2026-09-10T07:18:16.716Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:16.7172", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:16.7172", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:16.7172", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:16.7172", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 5927." }
{ "timestamp": "2026-09-10 07:18:16.7172", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 5927, UserId: 1781. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:18:16.7172", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:16.7172", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:16.7172", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:16.7172", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.7172", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:16.7172", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:16.7172", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/9ae6f153-9f95-3b3a-9f54-55d87741a891" }
{ "timestamp": "2026-09-10 07:18:16.7718", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/9ae6f153-9f95-3b3a-9f54-55d87741a891\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015367,\"created_on\":\"2026-09-10T07:18:16.774Z\",\"updated_on\":\"2026-09-10T07:18:16.774Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:16.7718", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:16.7718", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:16.7718", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:16.7718", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 9010." }
{ "timestamp": "2026-09-10 07:18:16.7751", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 9010, UserId: 1781. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:18:16.7751", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:16.7751", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:18:16.7751", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:18:16.7751", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:18:16.7751", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:18:16.7751", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.7751", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000004003\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Marley Lacy\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Resolved., Comments are added as resolving\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Resolved\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:18:16.8393", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:18:16.8393", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:18:16.8393", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:18:16.8393", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:18:16.8393", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:18:16.8555", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.8555", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000001710\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Hellen Maravilla\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Resolved., Comments are added as resolving\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Resolved\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:18:16.9060", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:18:16.9060", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.9060", "level": "Info", "severity": "INFO", "message": "Invalid Mobile Number - 912000001710912000001710" }
{ "timestamp": "2026-09-10 07:18:16.9060", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:18:16.9060", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:18:16.9060", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:16.9060", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:16.9060", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.9060", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:16.9060", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:16.9060", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e" }
{ "timestamp": "2026-09-10 07:18:16.9622", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015370,\"created_on\":\"2026-09-10T07:18:16.964Z\",\"updated_on\":\"2026-09-10T07:18:16.964Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:16.9622", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:16.9622", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:16.9622", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:16.9622", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2561." }
{ "timestamp": "2026-09-10 07:18:16.9622", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267227, UserId: 1779, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:18:16.9622", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:16.9622", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:16.9622", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:16.9622", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:16.9622", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:16.9622", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:16.9622", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8b395690-f650-3a22-a5b2-98017b62ebb6" }
{ "timestamp": "2026-09-10 07:18:17.0198", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8b395690-f650-3a22-a5b2-98017b62ebb6\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015371,\"created_on\":\"2026-09-10T07:18:17.022Z\",\"updated_on\":\"2026-09-10T07:18:17.022Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:17.0198", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:17.0198", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:17.0198", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:17.0198", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 3575." }
{ "timestamp": "2026-09-10 07:18:17.0247", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 3575, UserId: 1779. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:18:17.0247", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:17.0247", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:17.0247", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:17.0247", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:17.0247", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:17.0247", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:17.0247", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/39a2a7b6-5c94-3361-ac38-a2ad98d980a4" }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/39a2a7b6-5c94-3361-ac38-a2ad98d980a4\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015372,\"created_on\":\"2026-09-10T07:18:17.077Z\",\"updated_on\":\"2026-09-10T07:18:17.077Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 13030." }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 13030, UserId: 1779. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:17.0739", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e" }
{ "timestamp": "2026-09-10 07:18:17.1329", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015373,\"created_on\":\"2026-09-10T07:18:17.135Z\",\"updated_on\":\"2026-09-10T07:18:17.135Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:17.1329", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:17.1329", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:17.1329", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:17.1329", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2561." }
{ "timestamp": "2026-09-10 07:18:17.1329", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267228, UserId: 1779, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:18:17.1329", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:17.1329", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:17.1329", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:17.1329", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:17.1329", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:17.1329", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:17.1329", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8b395690-f650-3a22-a5b2-98017b62ebb6" }
{ "timestamp": "2026-09-10 07:18:17.1922", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8b395690-f650-3a22-a5b2-98017b62ebb6\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015374,\"created_on\":\"2026-09-10T07:18:17.194Z\",\"updated_on\":\"2026-09-10T07:18:17.194Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:17.1922", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:17.1922", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:17.1922", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:17.1957", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 3575." }
{ "timestamp": "2026-09-10 07:18:17.1957", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 3575, UserId: 1779. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:18:17.1957", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:17.1957", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:17.1957", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:17.1957", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:17.1957", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:17.1957", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:17.1957", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/39a2a7b6-5c94-3361-ac38-a2ad98d980a4" }
{ "timestamp": "2026-09-10 07:18:17.2561", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/39a2a7b6-5c94-3361-ac38-a2ad98d980a4\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015375,\"created_on\":\"2026-09-10T07:18:17.259Z\",\"updated_on\":\"2026-09-10T07:18:17.259Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:17.2580", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:17.2580", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:17.2580", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:17.2580", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 13030." }
{ "timestamp": "2026-09-10 07:18:17.2580", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 13030, UserId: 1779. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:18:17.2580", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:17.2580", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:18:17.2580", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:18:17.2580", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:17.2580", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:17.2781", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:17.2781", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:17.2781", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:17.2781", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e" }
{ "timestamp": "2026-09-10 07:18:17.3296", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015376,\"created_on\":\"2026-09-10T07:18:17.333Z\",\"updated_on\":\"2026-09-10T07:18:17.333Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:17.3296", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:17.3296", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:17.3296", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:17.3296", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2561." }
{ "timestamp": "2026-09-10 07:18:17.3404", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267229, UserId: 1779, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:18:17.3404", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:17.3404", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:17.3404", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:17.3404", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:17.3404", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:17.3404", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:17.3404", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8b395690-f650-3a22-a5b2-98017b62ebb6" }
{ "timestamp": "2026-09-10 07:18:17.3935", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8b395690-f650-3a22-a5b2-98017b62ebb6\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015377,\"created_on\":\"2026-09-10T07:18:17.397Z\",\"updated_on\":\"2026-09-10T07:18:17.397Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:17.3935", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:17.3935", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:17.3935", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:17.3935", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 3575." }
{ "timestamp": "2026-09-10 07:18:17.4007", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 3575, UserId: 1779. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:18:17.4007", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:17.4007", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:18:17.4007", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:18:17.4007", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:17.4007", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:18:17.4007", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:18:17.4007", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/39a2a7b6-5c94-3361-ac38-a2ad98d980a4" }
{ "timestamp": "2026-09-10 07:18:17.4516", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Resolved., Comments are added as resolving\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/39a2a7b6-5c94-3361-ac38-a2ad98d980a4\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015378,\"created_on\":\"2026-09-10T07:18:17.453Z\",\"updated_on\":\"2026-09-10T07:18:17.453Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:17.4516", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:17.4516", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:17.4516", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 881." }
{ "timestamp": "2026-09-10 07:18:17.4516", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 13030." }
{ "timestamp": "2026-09-10 07:18:17.4617", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 13030, UserId: 1779. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:18:17.4617", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:18:17.4617", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:18:17.4617", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:18:17.4617", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-09-10 07:18:17.4782", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-09-10 07:18:17.4782", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-09-10 07:18:17.5291", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":44,\"data\":{\"from\":\"\\\"OQSHA\\\" <noreply@oqsha.com>\",\"to\":\"osm02388@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Ticket T\/BEAT\/FAA\/26\/00001 has been updated\",\"text\":null,\"html\":\"<html>\\n<head>\\n    <style>\\n        body {\\n            font-family: Arial, sans-serif;\\n            color: #333333;\\n        }\\n\\n        .content {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-details {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-detail-point {\\n            margin: 0 0 10px 0;\\n        }\\n\\n        a {\\n            color: #007BFF;\\n            text-decoration: none;\\n            font-weight: bold;\\n        }\\n\\n        .button-container {\\n            margin-top: 20px;\\n        }\\n\\n        .open-button {\\n            display: inline-block;\\n            padding: 10px 16px;\\n            background-color: #007BFF;\\n            color: white;\\n            text-decoration: none;\\n            border-radius: 4px;\\n            font-weight: bold;\\n        }\\n\\n        .footer {\\n            margin-top: 30px;\\n        }\\n    <\/style>\\n<\/head>\\n<body>\\n    <p>Dear Randal Jessup,<\/p>\\n\\n    <div class=\\\"content\\\">\\n        <p>The ticket <strong>T\/BEAT\/FAA\/26\/00001<\/strong> reported by <strong>Randal Jessup<\/strong> in organisation: <strong>Heartbeam Inc.<\/strong> has been updated.<\/p>\\n\\n        <div class=\\\"ticket-details\\\">\\n            <div class=\\\"ticket-detail-point\\\"><strong>Description:<\/strong> gdbdbf<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Site:<\/strong> Robertsdale<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Category:<\/strong> First Aid<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Ticket Time:<\/strong> 10-Sep-2026 12:33:03 PM<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Reported By:<\/strong> Randal Jessup<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Mobile Number:<\/strong> +918888888882<\/div>\\n            <div class=\\\"ticket-detail-point\\\">Checklist:<ul><li>Description - gdbdbf<\/li><\/ul><\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Location:<\/strong> <a href = \\\"https:\/\/www.google.com\/maps\/place\/0.000000000,0.000000000\\\">Click here<\/a><\/div>\\n        <\/div>\\n\\n        <p><strong>The following changes are made to the ticket:<\/strong><\/p>\\n        <p>Ticket status updated to Resolved.<br\/>Comments are added as: resolving.<\/p>\\n\\n        <div class=\\\"button-container\\\">\\n            <a href = \\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\\\">Click to open<\/a>\\n        <\/div>\\n    <\/div>\\n\\n    <div class=\\\"footer\\\">\\n        <p>\\n            Regards,<br>\\n            <br \/>\\n            Oqsha Team\\n            <br>\\n            -----------------------------------------------\\n            <br>\\n            OQSHA - Powered by Osmosys\\n        <\/p>\\n    <\/div>\\n<\/body>\\n<\/html>\",\"attachments\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015379,\"created_on\":\"2026-09-10T07:18:17.532Z\",\"updated_on\":\"2026-09-10T07:18:17.532Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:17.5291", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:17.5291", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:17.5291", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:18:17.5291", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:18:17.5291", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-09-10 07:18:17.5291", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-09-10 07:18:17.5291", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-09-10 07:18:17.5885", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":44,\"data\":{\"from\":\"\\\"OQSHA\\\" <noreply@oqsha.com>\",\"to\":\"osm02388@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Ticket T\/BEAT\/FAA\/26\/00001 has been updated\",\"text\":null,\"html\":\"<html>\\n<head>\\n    <style>\\n        body {\\n            font-family: Arial, sans-serif;\\n            color: #333333;\\n        }\\n\\n        .content {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-details {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-detail-point {\\n            margin: 0 0 10px 0;\\n        }\\n\\n        a {\\n            color: #007BFF;\\n            text-decoration: none;\\n            font-weight: bold;\\n        }\\n\\n        .button-container {\\n            margin-top: 20px;\\n        }\\n\\n        .open-button {\\n            display: inline-block;\\n            padding: 10px 16px;\\n            background-color: #007BFF;\\n            color: white;\\n            text-decoration: none;\\n            border-radius: 4px;\\n            font-weight: bold;\\n        }\\n\\n        .footer {\\n            margin-top: 30px;\\n        }\\n    <\/style>\\n<\/head>\\n<body>\\n    <p>Dear Randal Jessup,<\/p>\\n\\n    <div class=\\\"content\\\">\\n        <p>The ticket <strong>T\/BEAT\/FAA\/26\/00001<\/strong> reported by <strong>Randal Jessup<\/strong> in organisation: <strong>Heartbeam Inc.<\/strong> has been updated.<\/p>\\n\\n        <div class=\\\"ticket-details\\\">\\n            <div class=\\\"ticket-detail-point\\\"><strong>Description:<\/strong> gdbdbf<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Site:<\/strong> Robertsdale<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Category:<\/strong> First Aid<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Ticket Time:<\/strong> 10-Sep-2026 12:33:03 PM<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Reported By:<\/strong> Randal Jessup<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Mobile Number:<\/strong> +918888888882<\/div>\\n            <div class=\\\"ticket-detail-point\\\">Checklist:<ul><li>Description - gdbdbf<\/li><\/ul><\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Location:<\/strong> <a href = \\\"https:\/\/www.google.com\/maps\/place\/0.000000000,0.000000000\\\">Click here<\/a><\/div>\\n        <\/div>\\n\\n        <p><strong>The following changes are made to the ticket:<\/strong><\/p>\\n        <p>Ticket status updated to Resolved.<br\/>Comments are added as: resolving.<\/p>\\n\\n        <div class=\\\"button-container\\\">\\n            <a href = \\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\\\">Click to open<\/a>\\n        <\/div>\\n    <\/div>\\n\\n    <div class=\\\"footer\\\">\\n        <p>\\n            Regards,<br>\\n            <br \/>\\n            Oqsha Team\\n            <br>\\n            -----------------------------------------------\\n            <br>\\n            OQSHA - Powered by Osmosys\\n        <\/p>\\n    <\/div>\\n<\/body>\\n<\/html>\",\"attachments\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015380,\"created_on\":\"2026-09-10T07:18:17.590Z\",\"updated_on\":\"2026-09-10T07:18:17.590Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:17.5885", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:17.5885", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:17.5885", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:18:17.5885", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:18:17.5885", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-09-10 07:18:17.5885", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-09-10 07:18:17.5885", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-09-10 07:18:17.6500", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":44,\"data\":{\"from\":\"\\\"OQSHA\\\" <noreply@oqsha.com>\",\"to\":\"osm02388@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Ticket T\/BEAT\/FAA\/26\/00001 has been updated\",\"text\":null,\"html\":\"<html>\\n<head>\\n    <style>\\n        body {\\n            font-family: Arial, sans-serif;\\n            color: #333333;\\n        }\\n\\n        .content {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-details {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-detail-point {\\n            margin: 0 0 10px 0;\\n        }\\n\\n        a {\\n            color: #007BFF;\\n            text-decoration: none;\\n            font-weight: bold;\\n        }\\n\\n        .button-container {\\n            margin-top: 20px;\\n        }\\n\\n        .open-button {\\n            display: inline-block;\\n            padding: 10px 16px;\\n            background-color: #007BFF;\\n            color: white;\\n            text-decoration: none;\\n            border-radius: 4px;\\n            font-weight: bold;\\n        }\\n\\n        .footer {\\n            margin-top: 30px;\\n        }\\n    <\/style>\\n<\/head>\\n<body>\\n    <p>Dear Randal Jessup,<\/p>\\n\\n    <div class=\\\"content\\\">\\n        <p>The ticket <strong>T\/BEAT\/FAA\/26\/00001<\/strong> reported by <strong>Randal Jessup<\/strong> in organisation: <strong>Heartbeam Inc.<\/strong> has been updated.<\/p>\\n\\n        <div class=\\\"ticket-details\\\">\\n            <div class=\\\"ticket-detail-point\\\"><strong>Description:<\/strong> gdbdbf<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Site:<\/strong> Robertsdale<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Category:<\/strong> First Aid<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Ticket Time:<\/strong> 10-Sep-2026 12:33:03 PM<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Reported By:<\/strong> Randal Jessup<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Mobile Number:<\/strong> +918888888882<\/div>\\n            <div class=\\\"ticket-detail-point\\\">Checklist:<ul><li>Description - gdbdbf<\/li><\/ul><\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Location:<\/strong> <a href = \\\"https:\/\/www.google.com\/maps\/place\/0.000000000,0.000000000\\\">Click here<\/a><\/div>\\n        <\/div>\\n\\n        <p><strong>The following changes are made to the ticket:<\/strong><\/p>\\n        <p>Ticket status updated to Resolved.<br\/>Comments are added as: resolving.<\/p>\\n\\n        <div class=\\\"button-container\\\">\\n            <a href = \\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\\\">Click to open<\/a>\\n        <\/div>\\n    <\/div>\\n\\n    <div class=\\\"footer\\\">\\n        <p>\\n            Regards,<br>\\n            <br \/>\\n            Oqsha Team\\n            <br>\\n            -----------------------------------------------\\n            <br>\\n            OQSHA - Powered by Osmosys\\n        <\/p>\\n    <\/div>\\n<\/body>\\n<\/html>\",\"attachments\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015381,\"created_on\":\"2026-09-10T07:18:17.652Z\",\"updated_on\":\"2026-09-10T07:18:17.652Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:18:17.6500", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:18:17.6500", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:18:17.6500", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:17.6656", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000001885\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Jasmyne Soukup\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Resolved., Comments are added as resolving\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Resolved\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:18:17.7155", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:18:17.7155", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:17.7155", "level": "Info", "severity": "INFO", "message": "Invalid Mobile Number - 912000001885912000001885" }
{ "timestamp": "2026-09-10 07:18:17.7316", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:18:17.7316", "level": "Info", "severity": "INFO", "message": "Invalid Mobile Number - 912000001885912000001885912000001885" }
{ "timestamp": "2026-09-10 07:18:17.7316", "level": "Info", "severity": "INFO", "message": "### Ended processing Update incident Event ###" }
{ "timestamp": "2026-09-10 07:18:17.7316", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 07:36:01.3894", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 07:36:01.3894", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"UPDATE_INCIDENT_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":79827},{\"Key\":\"OrgId\",\"Value\":204},{\"Key\":\"IncidentHistoryId\",\"Value\":118466},{\"Key\":\"IsTicketAssigned\",\"Value\":false}]}" }
{ "timestamp": "2026-09-10 07:36:01.4002", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 07:36:01.4002", "level": "Info", "severity": "INFO", "message": "### Started processing for Update incident Event ###" }
{ "timestamp": "2026-09-10 07:36:01.4002", "level": "Info", "severity": "INFO", "message": "# Calling  SendNotification function for  all types of notification #" }
{ "timestamp": "2026-09-10 07:36:01.4571", "level": "Debug", "severity": "DEBUG", "message": "Sending Email for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:01.4571", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:36:01.4571", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-09-10 07:36:01.4571", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-09-10 07:36:01.4571", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-09-10 07:36:01.5141", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":44,\"data\":{\"from\":\"\\\"OQSHA\\\" <noreply@oqsha.com>\",\"to\":\"CIs_Admin@oqsha.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Ticket T\/BEAT\/FAA\/26\/00001 has been updated\",\"text\":null,\"html\":\"<html>\\n<head>\\n    <style>\\n        body {\\n            font-family: Arial, sans-serif;\\n            color: #333333;\\n        }\\n\\n        .content {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-details {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-detail-point {\\n            margin: 0 0 10px 0;\\n        }\\n\\n        a {\\n            color: #007BFF;\\n            text-decoration: none;\\n            font-weight: bold;\\n        }\\n\\n        .button-container {\\n            margin-top: 20px;\\n        }\\n\\n        .open-button {\\n            display: inline-block;\\n            padding: 10px 16px;\\n            background-color: #007BFF;\\n            color: white;\\n            text-decoration: none;\\n            border-radius: 4px;\\n            font-weight: bold;\\n        }\\n\\n        .footer {\\n            margin-top: 30px;\\n        }\\n    <\/style>\\n<\/head>\\n<body>\\n    <p>Dear Randal Jessup,<\/p>\\n\\n    <div class=\\\"content\\\">\\n        <p>The ticket <strong>T\/BEAT\/FAA\/26\/00001<\/strong> reported by <strong>Randal Jessup<\/strong> in organisation: <strong>Heartbeam Inc.<\/strong> has been updated.<\/p>\\n\\n        <div class=\\\"ticket-details\\\">\\n            <div class=\\\"ticket-detail-point\\\"><strong>Description:<\/strong> gdbdbf<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Site:<\/strong> Robertsdale<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Category:<\/strong> First Aid<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Ticket Time:<\/strong> 10-Sep-2026 12:33:03 PM<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Reported By:<\/strong> Randal Jessup<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Mobile Number:<\/strong> +918888888882<\/div>\\n            <div class=\\\"ticket-detail-point\\\">Checklist:<ul><li>Description - gdbdbf<\/li><\/ul><\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Location:<\/strong> <a href = \\\"https:\/\/www.google.com\/maps\/place\/20.593683200,78.962880000\\\">Click here<\/a><\/div>\\n        <\/div>\\n\\n        <p><strong>The following changes are made to the ticket:<\/strong><\/p>\\n        <p>Ticket status updated to Closed.<br\/>Comments are added as: closing.<\/p>\\n\\n        <div class=\\\"button-container\\\">\\n            <a href = \\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\\\">Click to open<\/a>\\n        <\/div>\\n    <\/div>\\n\\n    <div class=\\\"footer\\\">\\n        <p>\\n            Regards,<br>\\n            <br \/>\\n            Oqsha Team\\n            <br>\\n            -----------------------------------------------\\n            <br>\\n            OQSHA - Powered by Osmosys\\n        <\/p>\\n    <\/div>\\n<\/body>\\n<\/html>\",\"attachments\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015387,\"delivery_status\":1,\"created_on\":\"2026-09-10T07:36:01.515Z\",\"updated_on\":\"2026-09-10T07:36:01.515Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:01.5141", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:01.5141", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:01.5141", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:01.5141", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Closed., Comments are added as closing\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Closed\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:36:01.6064", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:36:01.6064", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:36:01.6064", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:36:01.6064", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:01.6064", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000007000\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Buster Pollak\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Closed., Comments are added as closing\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Closed\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:36:01.6659", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:36:01.6659", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:01.6659", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000007000\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Buster Pollak\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Closed., Comments are added as closing\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Closed\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:36:01.7209", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:36:01.7209", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:36:01.7226", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Bulk) #" }
{ "timestamp": "2026-09-10 07:36:01.7226", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:36:01.7226", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:36:01.7459", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:01.7459", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:01.7459", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:01.7459", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:01.7459", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:01.7459", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/1ed0574f-f394-38d4-b33c-1065f3e9da1e" }
{ "timestamp": "2026-09-10 07:36:01.7983", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/1ed0574f-f394-38d4-b33c-1065f3e9da1e\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015391,\"created_on\":\"2026-09-10T07:36:01.802Z\",\"updated_on\":\"2026-09-10T07:36:01.802Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:01.7983", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:01.7983", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:01.7983", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:01.8017", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 18903." }
{ "timestamp": "2026-09-10 07:36:01.8017", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267230, UserId: 1928, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:36:01.8017", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:01.8017", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:36:01.8017", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:36:01.8017", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:36:01.8017", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:36:01.8165", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:01.8165", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000005109\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kathaleen Hoopes\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Closed., Comments are added as closing\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Closed\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:36:01.8704", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:36:01.8704", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:36:01.8704", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:36:01.8801", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:01.8801", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:01.8801", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:01.8801", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:01.8801", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:01.8801", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/80f2e057-c1c4-33ff-ab71-96a94157f825" }
{ "timestamp": "2026-09-10 07:36:01.9276", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/80f2e057-c1c4-33ff-ab71-96a94157f825\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015393,\"created_on\":\"2026-09-10T07:36:01.931Z\",\"updated_on\":\"2026-09-10T07:36:01.931Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:01.9276", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:01.9276", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:01.9276", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:01.9276", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2596." }
{ "timestamp": "2026-09-10 07:36:01.9276", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267231, UserId: 1922, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:36:01.9276", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:01.9436", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:36:01.9436", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:36:01.9436", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:36:01.9436", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:36:01.9436", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:01.9436", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000009155\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Giselle Skelton\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Closed., Comments are added as closing\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Closed\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:36:02.0324", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:36:02.0324", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:36:02.0324", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:36:02.0324", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:02.0324", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:02.0324", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.0429", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:02.0429", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:02.0429", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/51b263a2-751d-3f27-9fe4-a6d058409422" }
{ "timestamp": "2026-09-10 07:36:02.1066", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/51b263a2-751d-3f27-9fe4-a6d058409422\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015395,\"created_on\":\"2026-09-10T07:36:02.108Z\",\"updated_on\":\"2026-09-10T07:36:02.108Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:02.1066", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:02.1066", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:02.1066", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:02.1066", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 17143." }
{ "timestamp": "2026-09-10 07:36:02.1143", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267232, UserId: 1785, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:36:02.1143", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:02.1143", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:36:02.1143", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:36:02.1143", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:36:02.1143", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:36:02.1143", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.1143", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000001657\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Karla Mcclintock\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Closed., Comments are added as closing\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Closed\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:36:02.1763", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:36:02.1763", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:36:02.1763", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:36:02.1763", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:02.1763", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:02.1763", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.1763", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:02.1763", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:02.1917", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/056dd5a1-1c27-3e4d-9114-c7300dcd4445" }
{ "timestamp": "2026-09-10 07:36:02.2408", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/056dd5a1-1c27-3e4d-9114-c7300dcd4445\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015397,\"created_on\":\"2026-09-10T07:36:02.242Z\",\"updated_on\":\"2026-09-10T07:36:02.242Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:02.2408", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:02.2408", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:02.2408", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:02.2408", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2589." }
{ "timestamp": "2026-09-10 07:36:02.2408", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267233, UserId: 1782, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:36:02.2408", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:02.2643", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:36:02.2643", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:36:02.2643", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:36:02.2643", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:36:02.2740", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.2740", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000009853\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Areli Shrum\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Closed., Comments are added as closing\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Closed\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:36:02.3265", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:36:02.3265", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:36:02.3265", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:36:02.3265", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:02.3391", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd147add-559f-39a0-aa42-2a122117d365" }
{ "timestamp": "2026-09-10 07:36:02.4006", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd147add-559f-39a0-aa42-2a122117d365\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015399,\"created_on\":\"2026-09-10T07:36:02.404Z\",\"updated_on\":\"2026-09-10T07:36:02.404Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:02.4006", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:02.4006", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:02.4110", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:02.4110", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2568." }
{ "timestamp": "2026-09-10 07:36:02.4110", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267234, UserId: 1929, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:36:02.4110", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:02.4110", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:02.4110", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:02.4110", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.4110", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:02.4258", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:02.4258", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/22f1e197-ee6f-3ada-874b-b733f95c9f23" }
{ "timestamp": "2026-09-10 07:36:02.4690", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/22f1e197-ee6f-3ada-874b-b733f95c9f23\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015400,\"created_on\":\"2026-09-10T07:36:02.478Z\",\"updated_on\":\"2026-09-10T07:36:02.478Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:02.4773", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:02.4773", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:02.4773", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:02.4773", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 6256." }
{ "timestamp": "2026-09-10 07:36:02.4773", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 6256, UserId: 1929. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:36:02.4773", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:02.4773", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:02.4773", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:02.4773", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.4897", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:02.4897", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:02.4897", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/f3e2e940-ac5f-343e-9c85-fc9a2a9d655f" }
{ "timestamp": "2026-09-10 07:36:02.5401", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/f3e2e940-ac5f-343e-9c85-fc9a2a9d655f\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015401,\"created_on\":\"2026-09-10T07:36:02.542Z\",\"updated_on\":\"2026-09-10T07:36:02.542Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:02.5401", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:02.5401", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:02.5401", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:02.5401", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 16977." }
{ "timestamp": "2026-09-10 07:36:02.5401", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 16977, UserId: 1929. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:36:02.5401", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:02.5507", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.5507", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000006478\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Jacqui Skelton\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Closed., Comments are added as closing\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Closed\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:36:02.6110", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:36:02.6215", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:36:02.6215", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:36:02.6215", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:02.6215", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:02.6215", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.6215", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:02.6215", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:02.6215", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/b0093205-7b0a-3ffc-a18f-0554136bb760" }
{ "timestamp": "2026-09-10 07:36:02.6784", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/b0093205-7b0a-3ffc-a18f-0554136bb760\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015403,\"created_on\":\"2026-09-10T07:36:02.680Z\",\"updated_on\":\"2026-09-10T07:36:02.680Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:02.6784", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:02.6784", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:02.6784", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:02.6784", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2328." }
{ "timestamp": "2026-09-10 07:36:02.6784", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267235, UserId: 1781, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:36:02.6784", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:02.6784", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:02.6784", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:02.6784", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.6784", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:02.6784", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:02.6784", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/9cef82ec-ee40-3b87-8215-1f0ad7165ff7" }
{ "timestamp": "2026-09-10 07:36:02.7341", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/9cef82ec-ee40-3b87-8215-1f0ad7165ff7\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015404,\"created_on\":\"2026-09-10T07:36:02.736Z\",\"updated_on\":\"2026-09-10T07:36:02.736Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:02.7341", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:02.7341", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:02.7382", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:02.7382", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 5927." }
{ "timestamp": "2026-09-10 07:36:02.7382", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 5927, UserId: 1781. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:36:02.7382", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:02.7382", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:02.7382", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:02.7382", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.7382", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:02.7382", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:02.7382", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/9ae6f153-9f95-3b3a-9f54-55d87741a891" }
{ "timestamp": "2026-09-10 07:36:02.7947", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/9ae6f153-9f95-3b3a-9f54-55d87741a891\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015405,\"created_on\":\"2026-09-10T07:36:02.797Z\",\"updated_on\":\"2026-09-10T07:36:02.797Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:02.7947", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:02.7947", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:02.7947", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:02.7947", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 9010." }
{ "timestamp": "2026-09-10 07:36:02.7947", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 9010, UserId: 1781. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:36:02.7947", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:02.8055", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:36:02.8055", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:36:02.8055", "level": "Error", "severity": "ERROR", "message": "Error occurred while sending email using Osmo-x." }
{ "timestamp": "2026-09-10 07:36:02.8055", "level": "Error", "severity": "ERROR", "message": "{\r\n  \"MethodName\": \"SendEmail\",\r\n  \"Message\": \"Object reference not set to an instance of an object.\",\r\n  \"AdditionalData\": {\r\n    \"EntryPoint\": \"NotificationSender\",\r\n    \"InputData\": null\r\n  }\r\n}", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-09-10 07:36:02.8055", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.8055", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000004003\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Marley Lacy\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Closed., Comments are added as closing\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Closed\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:36:02.8604", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:36:02.8634", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:36:02.8634", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:36:02.8634", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:36:02.8634", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:36:02.8634", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.8634", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000001710\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Hellen Maravilla\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Closed., Comments are added as closing\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Closed\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:36:02.9180", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:36:02.9180", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.9180", "level": "Info", "severity": "INFO", "message": "Invalid Mobile Number - 912000001710912000001710" }
{ "timestamp": "2026-09-10 07:36:02.9258", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:36:02.9258", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:36:02.9258", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:02.9258", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:02.9258", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.9258", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:02.9258", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:02.9258", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e" }
{ "timestamp": "2026-09-10 07:36:02.9777", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015408,\"created_on\":\"2026-09-10T07:36:02.979Z\",\"updated_on\":\"2026-09-10T07:36:02.979Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:02.9777", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:02.9777", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:02.9777", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:02.9777", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2561." }
{ "timestamp": "2026-09-10 07:36:02.9777", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267236, UserId: 1779, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:36:02.9777", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:02.9777", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:02.9777", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:02.9777", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:02.9777", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:02.9777", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:02.9777", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8b395690-f650-3a22-a5b2-98017b62ebb6" }
{ "timestamp": "2026-09-10 07:36:03.0351", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8b395690-f650-3a22-a5b2-98017b62ebb6\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015409,\"created_on\":\"2026-09-10T07:36:03.036Z\",\"updated_on\":\"2026-09-10T07:36:03.036Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:03.0351", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:03.0351", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:03.0351", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:03.0351", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 3575." }
{ "timestamp": "2026-09-10 07:36:03.0351", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 3575, UserId: 1779. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:36:03.0351", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:03.0351", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:03.0351", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:03.0351", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:03.0351", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:03.0351", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:03.0351", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/39a2a7b6-5c94-3361-ac38-a2ad98d980a4" }
{ "timestamp": "2026-09-10 07:36:03.0904", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/39a2a7b6-5c94-3361-ac38-a2ad98d980a4\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015410,\"created_on\":\"2026-09-10T07:36:03.093Z\",\"updated_on\":\"2026-09-10T07:36:03.093Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:03.0904", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:03.0904", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:03.0904", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:03.0904", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 13030." }
{ "timestamp": "2026-09-10 07:36:03.0904", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 13030, UserId: 1779. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:36:03.0904", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:03.0984", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:36:03.0984", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:36:03.0984", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:03.0984", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:03.0984", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:03.0984", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:03.0984", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:03.0984", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e" }
{ "timestamp": "2026-09-10 07:36:03.1522", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015411,\"created_on\":\"2026-09-10T07:36:03.155Z\",\"updated_on\":\"2026-09-10T07:36:03.155Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:03.1522", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:03.1522", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:03.1522", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:03.1522", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2561." }
{ "timestamp": "2026-09-10 07:36:03.1522", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267237, UserId: 1779, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:36:03.1522", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:03.1522", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:03.1634", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:03.1634", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:03.1634", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:03.1634", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:03.1634", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8b395690-f650-3a22-a5b2-98017b62ebb6" }
{ "timestamp": "2026-09-10 07:36:03.2150", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8b395690-f650-3a22-a5b2-98017b62ebb6\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015412,\"created_on\":\"2026-09-10T07:36:03.216Z\",\"updated_on\":\"2026-09-10T07:36:03.216Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:03.2230", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:03.2230", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:03.2230", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:03.2230", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 3575." }
{ "timestamp": "2026-09-10 07:36:03.2230", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 3575, UserId: 1779. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:36:03.2230", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:03.2230", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:03.2230", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:03.2230", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:03.2230", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:03.2230", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:03.2230", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/39a2a7b6-5c94-3361-ac38-a2ad98d980a4" }
{ "timestamp": "2026-09-10 07:36:03.2787", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/39a2a7b6-5c94-3361-ac38-a2ad98d980a4\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015413,\"created_on\":\"2026-09-10T07:36:03.281Z\",\"updated_on\":\"2026-09-10T07:36:03.281Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:03.2787", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:03.2787", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:03.2787", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:03.2787", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 13030." }
{ "timestamp": "2026-09-10 07:36:03.2787", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 13030, UserId: 1779. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:36:03.2787", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:03.2787", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 07:36:03.2787", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 07:36:03.2868", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:03.2868", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:03.2868", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:03.2868", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:03.2868", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:03.2868", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e" }
{ "timestamp": "2026-09-10 07:36:03.3377", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/cd58aaa8-3aca-3d74-9b3e-2b3753cd1a3e\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015414,\"created_on\":\"2026-09-10T07:36:03.339Z\",\"updated_on\":\"2026-09-10T07:36:03.339Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:03.3377", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:03.3377", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:03.3377", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:03.3377", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2561." }
{ "timestamp": "2026-09-10 07:36:03.3377", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267238, UserId: 1779, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79827" }
{ "timestamp": "2026-09-10 07:36:03.3377", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:03.3377", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:03.3377", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:03.3377", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:03.3377", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:03.3377", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:03.3377", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8b395690-f650-3a22-a5b2-98017b62ebb6" }
{ "timestamp": "2026-09-10 07:36:03.3946", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/8b395690-f650-3a22-a5b2-98017b62ebb6\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015415,\"created_on\":\"2026-09-10T07:36:03.398Z\",\"updated_on\":\"2026-09-10T07:36:03.398Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:03.3946", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:03.3946", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:03.3946", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:03.3946", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 3575." }
{ "timestamp": "2026-09-10 07:36:03.3946", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 3575, UserId: 1779. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:36:03.3946", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:03.3946", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 07:36:03.3946", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 07:36:03.3946", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:03.3946", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 07:36:03.3946", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 07:36:03.3946", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/39a2a7b6-5c94-3361-ac38-a2ad98d980a4" }
{ "timestamp": "2026-09-10 07:36:03.4546", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket has been updated. Check the following comments T\/BEAT\/FAA\/26\/00001\\\",\\\"body\\\":\\\"Ticket Ticket status updated to Closed., Comments are added as closing\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"First Aid\\\",\\\"incidentId\\\":79827,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/39a2a7b6-5c94-3361-ac38-a2ad98d980a4\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015416,\"created_on\":\"2026-09-10T07:36:03.456Z\",\"updated_on\":\"2026-09-10T07:36:03.456Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:03.4546", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:03.4546", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:03.4546", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 877." }
{ "timestamp": "2026-09-10 07:36:03.4546", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 13030." }
{ "timestamp": "2026-09-10 07:36:03.4578", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 13030, UserId: 1779. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 07:36:03.4578", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 07:36:03.4578", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:36:03.4578", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:36:03.4578", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-09-10 07:36:03.4578", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-09-10 07:36:03.4727", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-09-10 07:36:03.5211", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":44,\"data\":{\"from\":\"\\\"OQSHA\\\" <noreply@oqsha.com>\",\"to\":\"osm02388@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Ticket T\/BEAT\/FAA\/26\/00001 has been updated\",\"text\":null,\"html\":\"<html>\\n<head>\\n    <style>\\n        body {\\n            font-family: Arial, sans-serif;\\n            color: #333333;\\n        }\\n\\n        .content {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-details {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-detail-point {\\n            margin: 0 0 10px 0;\\n        }\\n\\n        a {\\n            color: #007BFF;\\n            text-decoration: none;\\n            font-weight: bold;\\n        }\\n\\n        .button-container {\\n            margin-top: 20px;\\n        }\\n\\n        .open-button {\\n            display: inline-block;\\n            padding: 10px 16px;\\n            background-color: #007BFF;\\n            color: white;\\n            text-decoration: none;\\n            border-radius: 4px;\\n            font-weight: bold;\\n        }\\n\\n        .footer {\\n            margin-top: 30px;\\n        }\\n    <\/style>\\n<\/head>\\n<body>\\n    <p>Dear Randal Jessup,<\/p>\\n\\n    <div class=\\\"content\\\">\\n        <p>The ticket <strong>T\/BEAT\/FAA\/26\/00001<\/strong> reported by <strong>Randal Jessup<\/strong> in organisation: <strong>Heartbeam Inc.<\/strong> has been updated.<\/p>\\n\\n        <div class=\\\"ticket-details\\\">\\n            <div class=\\\"ticket-detail-point\\\"><strong>Description:<\/strong> gdbdbf<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Site:<\/strong> Robertsdale<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Category:<\/strong> First Aid<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Ticket Time:<\/strong> 10-Sep-2026 12:33:03 PM<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Reported By:<\/strong> Randal Jessup<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Mobile Number:<\/strong> +918888888882<\/div>\\n            <div class=\\\"ticket-detail-point\\\">Checklist:<ul><li>Description - gdbdbf<\/li><\/ul><\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Location:<\/strong> <a href = \\\"https:\/\/www.google.com\/maps\/place\/20.593683200,78.962880000\\\">Click here<\/a><\/div>\\n        <\/div>\\n\\n        <p><strong>The following changes are made to the ticket:<\/strong><\/p>\\n        <p>Ticket status updated to Closed.<br\/>Comments are added as: closing.<\/p>\\n\\n        <div class=\\\"button-container\\\">\\n            <a href = \\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\\\">Click to open<\/a>\\n        <\/div>\\n    <\/div>\\n\\n    <div class=\\\"footer\\\">\\n        <p>\\n            Regards,<br>\\n            <br \/>\\n            Oqsha Team\\n            <br>\\n            -----------------------------------------------\\n            <br>\\n            OQSHA - Powered by Osmosys\\n        <\/p>\\n    <\/div>\\n<\/body>\\n<\/html>\",\"attachments\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015417,\"created_on\":\"2026-09-10T07:36:03.524Z\",\"updated_on\":\"2026-09-10T07:36:03.524Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:03.5211", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:03.5211", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:03.5211", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:36:03.5211", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:36:03.5211", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-09-10 07:36:03.5211", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-09-10 07:36:03.5211", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-09-10 07:36:03.5781", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":44,\"data\":{\"from\":\"\\\"OQSHA\\\" <noreply@oqsha.com>\",\"to\":\"osm02388@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Ticket T\/BEAT\/FAA\/26\/00001 has been updated\",\"text\":null,\"html\":\"<html>\\n<head>\\n    <style>\\n        body {\\n            font-family: Arial, sans-serif;\\n            color: #333333;\\n        }\\n\\n        .content {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-details {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-detail-point {\\n            margin: 0 0 10px 0;\\n        }\\n\\n        a {\\n            color: #007BFF;\\n            text-decoration: none;\\n            font-weight: bold;\\n        }\\n\\n        .button-container {\\n            margin-top: 20px;\\n        }\\n\\n        .open-button {\\n            display: inline-block;\\n            padding: 10px 16px;\\n            background-color: #007BFF;\\n            color: white;\\n            text-decoration: none;\\n            border-radius: 4px;\\n            font-weight: bold;\\n        }\\n\\n        .footer {\\n            margin-top: 30px;\\n        }\\n    <\/style>\\n<\/head>\\n<body>\\n    <p>Dear Randal Jessup,<\/p>\\n\\n    <div class=\\\"content\\\">\\n        <p>The ticket <strong>T\/BEAT\/FAA\/26\/00001<\/strong> reported by <strong>Randal Jessup<\/strong> in organisation: <strong>Heartbeam Inc.<\/strong> has been updated.<\/p>\\n\\n        <div class=\\\"ticket-details\\\">\\n            <div class=\\\"ticket-detail-point\\\"><strong>Description:<\/strong> gdbdbf<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Site:<\/strong> Robertsdale<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Category:<\/strong> First Aid<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Ticket Time:<\/strong> 10-Sep-2026 12:33:03 PM<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Reported By:<\/strong> Randal Jessup<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Mobile Number:<\/strong> +918888888882<\/div>\\n            <div class=\\\"ticket-detail-point\\\">Checklist:<ul><li>Description - gdbdbf<\/li><\/ul><\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Location:<\/strong> <a href = \\\"https:\/\/www.google.com\/maps\/place\/20.593683200,78.962880000\\\">Click here<\/a><\/div>\\n        <\/div>\\n\\n        <p><strong>The following changes are made to the ticket:<\/strong><\/p>\\n        <p>Ticket status updated to Closed.<br\/>Comments are added as: closing.<\/p>\\n\\n        <div class=\\\"button-container\\\">\\n            <a href = \\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\\\">Click to open<\/a>\\n        <\/div>\\n    <\/div>\\n\\n    <div class=\\\"footer\\\">\\n        <p>\\n            Regards,<br>\\n            <br \/>\\n            Oqsha Team\\n            <br>\\n            -----------------------------------------------\\n            <br>\\n            OQSHA - Powered by Osmosys\\n        <\/p>\\n    <\/div>\\n<\/body>\\n<\/html>\",\"attachments\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015418,\"created_on\":\"2026-09-10T07:36:03.580Z\",\"updated_on\":\"2026-09-10T07:36:03.580Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:03.5781", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:03.5781", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:03.5822", "level": "Debug", "severity": "DEBUG", "message": "Sending email for incident closure" }
{ "timestamp": "2026-09-10 07:36:03.5822", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 07:36:03.5822", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-09-10 07:36:03.5822", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-09-10 07:36:03.5822", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-09-10 07:36:03.6274", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":44,\"data\":{\"from\":\"\\\"OQSHA\\\" <noreply@oqsha.com>\",\"to\":\"osm02388@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Ticket T\/BEAT\/FAA\/26\/00001 has been updated\",\"text\":null,\"html\":\"<html>\\n<head>\\n    <style>\\n        body {\\n            font-family: Arial, sans-serif;\\n            color: #333333;\\n        }\\n\\n        .content {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-details {\\n            margin-bottom: 20px;\\n        }\\n\\n        .ticket-detail-point {\\n            margin: 0 0 10px 0;\\n        }\\n\\n        a {\\n            color: #007BFF;\\n            text-decoration: none;\\n            font-weight: bold;\\n        }\\n\\n        .button-container {\\n            margin-top: 20px;\\n        }\\n\\n        .open-button {\\n            display: inline-block;\\n            padding: 10px 16px;\\n            background-color: #007BFF;\\n            color: white;\\n            text-decoration: none;\\n            border-radius: 4px;\\n            font-weight: bold;\\n        }\\n\\n        .footer {\\n            margin-top: 30px;\\n        }\\n    <\/style>\\n<\/head>\\n<body>\\n    <p>Dear Randal Jessup,<\/p>\\n\\n    <div class=\\\"content\\\">\\n        <p>The ticket <strong>T\/BEAT\/FAA\/26\/00001<\/strong> reported by <strong>Randal Jessup<\/strong> in organisation: <strong>Heartbeam Inc.<\/strong> has been updated.<\/p>\\n\\n        <div class=\\\"ticket-details\\\">\\n            <div class=\\\"ticket-detail-point\\\"><strong>Description:<\/strong> gdbdbf<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Site:<\/strong> Robertsdale<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Category:<\/strong> First Aid<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Ticket Time:<\/strong> 10-Sep-2026 12:33:03 PM<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Reported By:<\/strong> Randal Jessup<\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Mobile Number:<\/strong> +918888888882<\/div>\\n            <div class=\\\"ticket-detail-point\\\">Checklist:<ul><li>Description - gdbdbf<\/li><\/ul><\/div>\\n            <div class=\\\"ticket-detail-point\\\"><strong>Location:<\/strong> <a href = \\\"https:\/\/www.google.com\/maps\/place\/20.593683200,78.962880000\\\">Click here<\/a><\/div>\\n        <\/div>\\n\\n        <p><strong>The following changes are made to the ticket:<\/strong><\/p>\\n        <p>Ticket status updated to Closed.<br\/>Comments are added as: closing.<\/p>\\n\\n        <div class=\\\"button-container\\\">\\n            <a href = \\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\\\">Click to open<\/a>\\n        <\/div>\\n    <\/div>\\n\\n    <div class=\\\"footer\\\">\\n        <p>\\n            Regards,<br>\\n            <br \/>\\n            Oqsha Team\\n            <br>\\n            -----------------------------------------------\\n            <br>\\n            OQSHA - Powered by Osmosys\\n        <\/p>\\n    <\/div>\\n<\/body>\\n<\/html>\",\"attachments\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015419,\"created_on\":\"2026-09-10T07:36:03.634Z\",\"updated_on\":\"2026-09-10T07:36:03.634Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 07:36:03.6274", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-09-10 07:36:03.6274", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 07:36:03.6379", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:03.6379", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000001885\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_update_whatsapp_template_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Jasmyne Soukup\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/FAA\/26\/00001\"},{\"type\":\"text\",\"text\":\"Ticket status updated to Closed., Comments are added as closing\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"gdbdbf\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"First Aid\"},{\"type\":\"text\",\"text\":\"Randal Jessup\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Closed\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79827\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 07:36:03.6921", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 07:36:03.6921", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:03.6921", "level": "Info", "severity": "INFO", "message": "Invalid Mobile Number - 912000001885912000001885" }
{ "timestamp": "2026-09-10 07:36:03.7084", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79827" }
{ "timestamp": "2026-09-10 07:36:03.7084", "level": "Info", "severity": "INFO", "message": "Invalid Mobile Number - 912000001885912000001885912000001885" }
{ "timestamp": "2026-09-10 07:36:03.7084", "level": "Info", "severity": "INFO", "message": "### Ended processing Update incident Event ###" }
{ "timestamp": "2026-09-10 07:36:03.7084", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 08:01:28.4286", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 08:01:28.4286", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ADD_APP_USER\",\"EventArgs\":[{\"Key\":\"DisplayName\",\"Value\":\"Elizabet Patty\"},{\"Key\":\"Password\",\"Value\":\"Oqsha@123\"},{\"Key\":\"OrganisationName\",\"Value\":\"Heartbeam Inc.\"},{\"Key\":\"UserUid\",\"Value\":\"samar\"},{\"Key\":\"UserDivisions\",\"Value\":\"Environmental, Fire, First Aid, Hazard, Incident, Near Miss, Unsafe Act, Unsafe Condition\"},{\"Key\":\"UserIncidentSites\",\"Value\":\"Robertsdale\"},{\"Key\":\"Email\",\"Value\":\"\"},{\"Key\":\"MobileNumber\",\"Value\":\"+912000003468\"},{\"Key\":\"WhatsAppNumber\",\"Value\":\"+912000003468\"}]}" }
{ "timestamp": "2026-09-10 08:01:28.4400", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ADD_APP_USER ###" }
{ "timestamp": "2026-09-10 08:01:28.4400", "level": "Info", "severity": "INFO", "message": "### Started Event for Add App User Email ###" }
{ "timestamp": "2026-09-10 08:01:28.4400", "level": "Info", "severity": "INFO", "message": "Calling Send Email Function for Add User Email" }
{ "timestamp": "2026-09-10 08:01:28.4400", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-09-10 08:01:28.4400", "level": "Info", "severity": "INFO", "message": "No email addresses passed." }
{ "timestamp": "2026-09-10 08:01:28.4400", "level": "Debug", "severity": "DEBUG", "message": "Sending welcome WhatsApp notification to: +912000003468" }
{ "timestamp": "2026-09-10 08:01:28.4400", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"+912000003468\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_user_registration_v4\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Elizabet Patty\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"}]}]}}}" }
{ "timestamp": "2026-09-10 08:01:28.4940", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 08:01:28.4940", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 08:12:50.7819", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 08:12:50.7819", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountPush\",\"Value\":8},{\"Key\":\"CronCountEmail\",\"Value\":7},{\"Key\":\"CronCountWhatsapp\",\"Value\":8},{\"Key\":\"CronCountSMS\",\"Value\":0},{\"Key\":\"CallOut\",\"Value\":0},{\"Key\":\"IsImmediate\",\"Value\":\"Yes\"},{\"Key\":\"IncidentID1Push\",\"Value\":79828},{\"Key\":\"IncidentUID1Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID1Push\",\"Value\":1929},{\"Key\":\"EscalateCronType1Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID1Push\",\"Value\":128210},{\"Key\":\"IncidentID2Push\",\"Value\":79828},{\"Key\":\"IncidentUID2Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID2Push\",\"Value\":1783},{\"Key\":\"EscalateCronType2Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID2Push\",\"Value\":128211},{\"Key\":\"IncidentID3Push\",\"Value\":79828},{\"Key\":\"IncidentUID3Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID3Push\",\"Value\":1928},{\"Key\":\"EscalateCronType3Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID3Push\",\"Value\":128212},{\"Key\":\"IncidentID4Push\",\"Value\":79828},{\"Key\":\"IncidentUID4Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID4Push\",\"Value\":1922},{\"Key\":\"EscalateCronType4Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID4Push\",\"Value\":128213},{\"Key\":\"IncidentID5Push\",\"Value\":79828},{\"Key\":\"IncidentUID5Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID5Push\",\"Value\":1785},{\"Key\":\"EscalateCronType5Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID5Push\",\"Value\":128214},{\"Key\":\"IncidentID6Push\",\"Value\":79828},{\"Key\":\"IncidentUID6Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID6Push\",\"Value\":1782},{\"Key\":\"EscalateCronType6Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID6Push\",\"Value\":128215},{\"Key\":\"IncidentID7Push\",\"Value\":79828},{\"Key\":\"IncidentUID7Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID7Push\",\"Value\":1781},{\"Key\":\"EscalateCronType7Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID7Push\",\"Value\":128216},{\"Key\":\"IncidentID8Push\",\"Value\":79828},{\"Key\":\"IncidentUID8Push\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID8Push\",\"Value\":1779},{\"Key\":\"EscalateCronType8Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID8Push\",\"Value\":128217},{\"Key\":\"IncidentID1Email\",\"Value\":79828},{\"Key\":\"IncidentUID1Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"1929, 1783\"},{\"Key\":\"attachmentCount1Email\",\"Value\":0},{\"Key\":\"EscalateCronID1Email\",\"Value\":128218},{\"Key\":\"IncidentID2Email\",\"Value\":79828},{\"Key\":\"IncidentUID2Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"1928\"},{\"Key\":\"attachmentCount2Email\",\"Value\":0},{\"Key\":\"EscalateCronID2Email\",\"Value\":128219},{\"Key\":\"IncidentID3Email\",\"Value\":79828},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"1922\"},{\"Key\":\"attachmentCount3Email\",\"Value\":0},{\"Key\":\"EscalateCronID3Email\",\"Value\":128220},{\"Key\":\"IncidentID4Email\",\"Value\":79828},{\"Key\":\"IncidentUID4Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserIDs4Email\",\"Value\":\"1785\"},{\"Key\":\"attachmentCount4Email\",\"Value\":0},{\"Key\":\"EscalateCronID4Email\",\"Value\":128221},{\"Key\":\"IncidentID5Email\",\"Value\":79828},{\"Key\":\"IncidentUID5Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserIDs5Email\",\"Value\":\"1782\"},{\"Key\":\"attachmentCount5Email\",\"Value\":0},{\"Key\":\"EscalateCronID5Email\",\"Value\":128222},{\"Key\":\"IncidentID6Email\",\"Value\":79828},{\"Key\":\"IncidentUID6Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserIDs6Email\",\"Value\":\"1781\"},{\"Key\":\"attachmentCount6Email\",\"Value\":0},{\"Key\":\"EscalateCronID6Email\",\"Value\":128223},{\"Key\":\"IncidentID7Email\",\"Value\":79828},{\"Key\":\"IncidentUID7Email\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserIDs7Email\",\"Value\":\"1779\"},{\"Key\":\"attachmentCount7Email\",\"Value\":0},{\"Key\":\"EscalateCronID7Email\",\"Value\":128224},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":79828},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":1929},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":128225},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":79828},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":1783},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":128226},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":79828},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":1928},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":128227},{\"Key\":\"IncidentID4Whatsapp\",\"Value\":79828},{\"Key\":\"IncidentUID4Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID4Whatsapp\",\"Value\":1922},{\"Key\":\"EscalateCronType4Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID4Whatsapp\",\"Value\":128228},{\"Key\":\"IncidentID5Whatsapp\",\"Value\":79828},{\"Key\":\"IncidentUID5Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID5Whatsapp\",\"Value\":1785},{\"Key\":\"EscalateCronType5Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID5Whatsapp\",\"Value\":128229},{\"Key\":\"IncidentID6Whatsapp\",\"Value\":79828},{\"Key\":\"IncidentUID6Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID6Whatsapp\",\"Value\":1782},{\"Key\":\"EscalateCronType6Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID6Whatsapp\",\"Value\":128230},{\"Key\":\"IncidentID7Whatsapp\",\"Value\":79828},{\"Key\":\"IncidentUID7Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID7Whatsapp\",\"Value\":1781},{\"Key\":\"EscalateCronType7Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID7Whatsapp\",\"Value\":128231},{\"Key\":\"IncidentID8Whatsapp\",\"Value\":79828},{\"Key\":\"IncidentUID8Whatsapp\",\"Value\":\"T\/BEAT\/FAA\/26\/00002\"},{\"Key\":\"UserID8Whatsapp\",\"Value\":1779},{\"Key\":\"EscalateCronType8Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID8Whatsapp\",\"Value\":128232}]}" }
{ "timestamp": "2026-09-10 08:12:50.7966", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 08:12:50.7966", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 08:35:22.6940", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 08:35:22.6940", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSIGNED_TO_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"AssignedIncidentID\",\"Value\":79829},{\"Key\":\"AssignedToID\",\"Value\":1942}]}" }
{ "timestamp": "2026-09-10 08:35:22.6940", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 08:35:22.6940", "level": "Info", "severity": "INFO", "message": "### Started processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 08:35:22.6940", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationToAssignedId function for all types of assigned to notification #" }
{ "timestamp": "2026-09-10 08:35:22.7205", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 08:35:22.7205", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountPush\",\"Value\":8},{\"Key\":\"CronCountEmail\",\"Value\":7},{\"Key\":\"CronCountWhatsapp\",\"Value\":8},{\"Key\":\"CronCountSMS\",\"Value\":0},{\"Key\":\"CallOut\",\"Value\":0},{\"Key\":\"IsImmediate\",\"Value\":\"Yes\"},{\"Key\":\"IncidentID1Push\",\"Value\":79829},{\"Key\":\"IncidentUID1Push\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID1Push\",\"Value\":1929},{\"Key\":\"EscalateCronType1Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID1Push\",\"Value\":128233},{\"Key\":\"IncidentID2Push\",\"Value\":79829},{\"Key\":\"IncidentUID2Push\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID2Push\",\"Value\":1783},{\"Key\":\"EscalateCronType2Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID2Push\",\"Value\":128234},{\"Key\":\"IncidentID3Push\",\"Value\":79829},{\"Key\":\"IncidentUID3Push\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID3Push\",\"Value\":1928},{\"Key\":\"EscalateCronType3Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID3Push\",\"Value\":128235},{\"Key\":\"IncidentID4Push\",\"Value\":79829},{\"Key\":\"IncidentUID4Push\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID4Push\",\"Value\":1922},{\"Key\":\"EscalateCronType4Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID4Push\",\"Value\":128236},{\"Key\":\"IncidentID5Push\",\"Value\":79829},{\"Key\":\"IncidentUID5Push\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID5Push\",\"Value\":1785},{\"Key\":\"EscalateCronType5Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID5Push\",\"Value\":128237},{\"Key\":\"IncidentID6Push\",\"Value\":79829},{\"Key\":\"IncidentUID6Push\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID6Push\",\"Value\":1782},{\"Key\":\"EscalateCronType6Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID6Push\",\"Value\":128238},{\"Key\":\"IncidentID7Push\",\"Value\":79829},{\"Key\":\"IncidentUID7Push\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID7Push\",\"Value\":1781},{\"Key\":\"EscalateCronType7Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID7Push\",\"Value\":128239},{\"Key\":\"IncidentID8Push\",\"Value\":79829},{\"Key\":\"IncidentUID8Push\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID8Push\",\"Value\":1779},{\"Key\":\"EscalateCronType8Push\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID8Push\",\"Value\":128240},{\"Key\":\"IncidentID1Email\",\"Value\":79829},{\"Key\":\"IncidentUID1Email\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"1929, 1783\"},{\"Key\":\"attachmentCount1Email\",\"Value\":0},{\"Key\":\"EscalateCronID1Email\",\"Value\":128241},{\"Key\":\"IncidentID2Email\",\"Value\":79829},{\"Key\":\"IncidentUID2Email\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"1928\"},{\"Key\":\"attachmentCount2Email\",\"Value\":0},{\"Key\":\"EscalateCronID2Email\",\"Value\":128242},{\"Key\":\"IncidentID3Email\",\"Value\":79829},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"1922\"},{\"Key\":\"attachmentCount3Email\",\"Value\":0},{\"Key\":\"EscalateCronID3Email\",\"Value\":128243},{\"Key\":\"IncidentID4Email\",\"Value\":79829},{\"Key\":\"IncidentUID4Email\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserIDs4Email\",\"Value\":\"1785\"},{\"Key\":\"attachmentCount4Email\",\"Value\":0},{\"Key\":\"EscalateCronID4Email\",\"Value\":128244},{\"Key\":\"IncidentID5Email\",\"Value\":79829},{\"Key\":\"IncidentUID5Email\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserIDs5Email\",\"Value\":\"1782\"},{\"Key\":\"attachmentCount5Email\",\"Value\":0},{\"Key\":\"EscalateCronID5Email\",\"Value\":128245},{\"Key\":\"IncidentID6Email\",\"Value\":79829},{\"Key\":\"IncidentUID6Email\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserIDs6Email\",\"Value\":\"1781\"},{\"Key\":\"attachmentCount6Email\",\"Value\":0},{\"Key\":\"EscalateCronID6Email\",\"Value\":128246},{\"Key\":\"IncidentID7Email\",\"Value\":79829},{\"Key\":\"IncidentUID7Email\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserIDs7Email\",\"Value\":\"1779\"},{\"Key\":\"attachmentCount7Email\",\"Value\":0},{\"Key\":\"EscalateCronID7Email\",\"Value\":128247},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":79829},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":1929},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":128248},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":79829},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":1783},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":128249},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":79829},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":1928},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":128250},{\"Key\":\"IncidentID4Whatsapp\",\"Value\":79829},{\"Key\":\"IncidentUID4Whatsapp\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID4Whatsapp\",\"Value\":1922},{\"Key\":\"EscalateCronType4Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID4Whatsapp\",\"Value\":128251},{\"Key\":\"IncidentID5Whatsapp\",\"Value\":79829},{\"Key\":\"IncidentUID5Whatsapp\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID5Whatsapp\",\"Value\":1785},{\"Key\":\"EscalateCronType5Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID5Whatsapp\",\"Value\":128252},{\"Key\":\"IncidentID6Whatsapp\",\"Value\":79829},{\"Key\":\"IncidentUID6Whatsapp\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID6Whatsapp\",\"Value\":1782},{\"Key\":\"EscalateCronType6Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID6Whatsapp\",\"Value\":128253},{\"Key\":\"IncidentID7Whatsapp\",\"Value\":79829},{\"Key\":\"IncidentUID7Whatsapp\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID7Whatsapp\",\"Value\":1781},{\"Key\":\"EscalateCronType7Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID7Whatsapp\",\"Value\":128254},{\"Key\":\"IncidentID8Whatsapp\",\"Value\":79829},{\"Key\":\"IncidentUID8Whatsapp\",\"Value\":\"T\/BEAT\/EEE\/26\/00001\"},{\"Key\":\"UserID8Whatsapp\",\"Value\":1779},{\"Key\":\"EscalateCronType8Whatsapp\",\"Value\":\"Immediate\"},{\"Key\":\"EscalateCronID8Whatsapp\",\"Value\":128255}]}" }
{ "timestamp": "2026-09-10 08:35:22.7328", "level": "Debug", "severity": "DEBUG", "message": "Generating report." }
{ "timestamp": "2026-09-10 08:35:22.7328", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-09-10 08:35:22.7328", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 08:35:23.6782", "level": "Info", "severity": "INFO", "message": "Converted to byte file" }
{ "timestamp": "2026-09-10 08:35:23.6782", "level": "Debug", "severity": "DEBUG", "message": "PDF generation successfull" }
{ "timestamp": "2026-09-10 08:35:23.6782", "level": "Debug", "severity": "DEBUG", "message": "Stopped Assigned To SMS as Org Level setting is set to false " }
{ "timestamp": "2026-09-10 08:35:23.6782", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Whatsapp for IncidentId:79829" }
{ "timestamp": "2026-09-10 08:35:23.6782", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"912000002239\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_assigned_to_whatsapp_template_v3\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Addisyn Papp\"},{\"type\":\"text\",\"text\":\"Ticket\"},{\"type\":\"text\",\"text\":\"T\/BEAT\/EEE\/26\/00001\"},{\"type\":\"text\",\"text\":\"frmkr\"},{\"type\":\"text\",\"text\":\"Robertsdale\"},{\"type\":\"text\",\"text\":\"Environmental\"},{\"type\":\"text\",\"text\":\"Addisyn Papp\"},{\"type\":\"text\",\"text\":\"Heartbeam Inc.\"},{\"type\":\"text\",\"text\":\"Open\"},{\"type\":\"text\",\"text\":\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79829\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 08:35:23.7347", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 08:35:23.7418", "level": "Info", "severity": "INFO", "message": "# Preparing notification body #" }
{ "timestamp": "2026-09-10 08:35:23.7418", "level": "Info", "severity": "INFO", "message": "# Fetching devices honoring user preferences for Multiple Module IDs (Single) #" }
{ "timestamp": "2026-09-10 08:35:23.7418", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 08:35:23.7418", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 08:35:23.7418", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79829" }
{ "timestamp": "2026-09-10 08:35:23.7418", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 08:35:23.7418", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 08:35:23.7418", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/a0dfda5b-28b9-310e-b5dd-a829300426f7" }
{ "timestamp": "2026-09-10 08:35:23.8014", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket T\/BEAT\/EEE\/26\/00001\\\",\\\"body\\\":\\\"New ticket is assigned to you in the organisation Heartbeam Inc.\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"Environmental\\\",\\\"incidentId\\\":79829,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79829\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:ap-south-1:637423593880:endpoint\/GCM\/Oqsha-Android-Production\/a0dfda5b-28b9-310e-b5dd-a829300426f7\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015541,\"created_on\":\"2026-09-10T08:35:23.803Z\",\"updated_on\":\"2026-09-10T08:35:23.803Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 08:35:23.8014", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 08:35:23.8014", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 08:35:23.8014", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 875." }
{ "timestamp": "2026-09-10 08:35:23.8014", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 2793." }
{ "timestamp": "2026-09-10 08:35:23.8014", "level": "Info", "severity": "INFO", "message": "App notification history inserted. HistoryId: 267239, UserId: 1942, NotificationType: INCIDENT_STATUS_UPDATE, ModuleId: 12, ReferenceId: 79829" }
{ "timestamp": "2026-09-10 08:35:23.8014", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 08:35:23.8014", "level": "Info", "severity": "INFO", "message": "# Checking for device existence #" }
{ "timestamp": "2026-09-10 08:35:23.8014", "level": "Info", "severity": "INFO", "message": "# User device exists #" }
{ "timestamp": "2026-09-10 08:35:23.8014", "level": "Debug", "severity": "DEBUG", "message": "Sending Assigned To Notification for IncidentId:79829" }
{ "timestamp": "2026-09-10 08:35:23.8014", "level": "Info", "severity": "INFO", "message": "Inside SendAppNotification Device Type: GCM" }
{ "timestamp": "2026-09-10 08:35:23.8014", "level": "Info", "severity": "INFO", "message": "Generating AWS SNS Request" }
{ "timestamp": "2026-09-10 08:35:23.8014", "level": "Info", "severity": "INFO", "message": "Endpoint: arn:aws:sns:us-west-2:505884080245:endpoint\/GCM\/OQSHA-Android\/65ae9aac-94dd-3c25-9aa9-63b288320db5" }
{ "timestamp": "2026-09-10 08:35:23.8527", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":50,\"data\":{\"message\":{\"GCM\":\"{\\\"notification\\\":{\\\"title\\\":\\\"Ticket T\/BEAT\/EEE\/26\/00001\\\",\\\"body\\\":\\\"New ticket is assigned to you in the organisation Heartbeam Inc.\\\",\\\"android_channel_id\\\":\\\"default\\\",\\\"sound\\\":\\\"default.wav\\\",\\\"color\\\":\\\"#0000FF\\\"},\\\"data\\\":{\\\"divisionName\\\":\\\"Environmental\\\",\\\"incidentId\\\":79829,\\\"organisationId\\\":204,\\\"linkUrl\\\":\\\"https:\/\/sandbox.oqsha.com\/#\/inct\/view\/204\/79829\\\",\\\"notificationType\\\":\\\"INCIDENT_STATUS_UPDATE\\\",\\\"isActionable\\\":\\\"false\\\"},\\\"priority\\\":\\\"normal\\\"}\"},\"target\":\"arn:aws:sns:us-west-2:505884080245:endpoint\/GCM\/OQSHA-Android\/65ae9aac-94dd-3c25-9aa9-63b288320db5\",\"topicArn\":null},\"application_id\":15,\"created_by\":\"Oqsha Sandbox\",\"updated_by\":\"Oqsha Sandbox\",\"channel_type\":9,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":1015542,\"created_on\":\"2026-09-10T08:35:23.856Z\",\"updated_on\":\"2026-09-10T08:35:23.856Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-09-10 08:35:23.8527", "level": "Info", "severity": "INFO", "message": "--- AWS SNS Push Notification created using Osmo-x ---" }
{ "timestamp": "2026-09-10 08:35:23.8527", "level": "Info", "severity": "INFO", "message": "--- Push notification response from Osmo-x is 201" }
{ "timestamp": "2026-09-10 08:35:23.8527", "level": "Info", "severity": "INFO", "message": "--- Unable to parse Osmo-x notification id from response: Error converting value \"This is a test mode notification. Notification was not delivered to recipient.\" to type 'IncidentReporter.DAL.Models.OsmoXNotificationErrorDetailDBO'. Path 'result.result', line 1, position 863." }
{ "timestamp": "2026-09-10 08:35:23.8527", "level": "Info", "severity": "INFO", "message": "Push notification was sent to device with id 6946." }
{ "timestamp": "2026-09-10 08:35:23.8527", "level": "Info", "severity": "INFO", "message": "Skipping notification history insertion for DeviceId: 6946, UserId: 1942. History is recorded only for the user's first active device." }
{ "timestamp": "2026-09-10 08:35:23.8527", "level": "Info", "severity": "INFO", "message": "# Push notification sent #" }
{ "timestamp": "2026-09-10 08:35:23.8527", "level": "Info", "severity": "INFO", "message": "### Ended processing Assigned to Notification Event ###" }
{ "timestamp": "2026-09-10 08:35:23.8527", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 10:00:12.1181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-09-10 10:00:12.1181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"NOTIFICATION_FOR_COURSE_COMPLETION\",\"EventArgs\":[{\"Key\":\"ParticipantId\",\"Value\":23723},{\"Key\":\"OrganisationId\",\"Value\":251},{\"Key\":\"SiteName\",\"Value\":\"Washoe Valley\"},{\"Key\":\"OrganisationName\",\"Value\":\"lululemon athletica inc.\"},{\"Key\":\"CompletionDateTime\",\"Value\":\"10-Sep-2026 03:30 PM\"}]}" }
{ "timestamp": "2026-09-10 10:00:12.1181", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : NOTIFICATION_FOR_COURSE_COMPLETION ###" }
{ "timestamp": "2026-09-10 10:00:12.1181", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForCourseCompletion for email\/WhatsApp #" }
{ "timestamp": "2026-09-10 10:00:12.1349", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp for course completion to user: 23723" }
{ "timestamp": "2026-09-10 10:00:12.1349", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":48,\"data\":{\"to\":\"919528337699\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_pwa_training_register_completion_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Jatin Gupta\"},{\"type\":\"text\",\"text\":\"lululemon athletica inc.\"},{\"type\":\"text\",\"text\":\"Washoe Valley\"},{\"type\":\"text\",\"text\":\"10-Sep-2026 03:30 PM\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" }
{ "timestamp": "2026-09-10 10:00:12.1953", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-09-10 10:00:12.1953", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-09-10 12:19:46.6113", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-09-10 12:19:46.6287", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-09-10 12:19:51.0209", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-09-10 12:19:51.0379", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-09-10 12:19:51.2834", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-09-10 12:19:51.3027", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-09-10 12:22:36.2637", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-09-10 12:22:36.2812", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-09-10 12:22:40.4984", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-09-10 12:22:40.5157", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-09-10 12:22:40.7639", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-09-10 12:22:40.7830", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-09-10 12:29:19.3354", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-09-10 12:29:19.3514", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-09-10 12:29:23.8989", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-09-10 12:29:23.9146", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-09-10 12:29:24.1639", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-09-10 12:29:24.1796", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }